Organizational Climate At Wegmans Essay
‘Employees First, Customers Second’
October 9, 2012
It is hard to be a stand out company in the supermarket industry, but Wegmans seems to have found a way. Wegmans Food Market Incorporation is a major grocery retail chain in the United States. Wegmans is not just a grocery retail chain, it is also an experience. Whenever people shop at Wegmans, customers receive outstanding products and services. Through its exceptional organizational culture, emphasis on human climate, and constant employee development, Wegmans has set itself apart from every other grocery store by simply putting its “employees first, customers second” (George & Regani, 2007, p.3).
The Positive Organizational Climate at Wegmans
Every company has an organizational climate. Organizational climate is “the atmosphere that employees perceive [that] is created in their organizations by practices, procedures, and rewards” (Schneider, Gunnarson & Jolly, 1994, p.18). Like most organization, Wegmans aims to have an encouraging atmosphere and positive organizational environment. “Wegmans [believes] that a strong set of values [is] an important tool in creating and nurturing employee engagement with the company (George, 2007, p.5). To create an organizational climate that stresses employee engagement, Wegmans promotes the following values: 1. We are …show more content…
In 2007, there were 71 different Wegmans locations. As of now they have grown to about 80 stores. According to the owners of Wegmans, they intend to only open new stores at the rate of about three per year. The reason for this strategy is for the company to keep its customer service at the levels they work so hard to strive for. Also, the owners feel that opening stores too fast would diminish their product. One of the reasons is for this mentality is because Wegmans closed nine different stores over the past few years due to expanding to the wrong areas (Wegmans
October 9, 2012
It is hard to be a stand out company in the supermarket industry, but Wegmans seems to have found a way. Wegmans Food Market Incorporation is a major grocery retail chain in the United States. Wegmans is not just a grocery retail chain, it is also an experience. Whenever people shop at Wegmans, customers receive outstanding products and services. Through its exceptional organizational culture, emphasis on human climate, and constant employee development, Wegmans has set itself apart from every other grocery store by simply putting its “employees first, customers second” (George & Regani, 2007, p.3).
The Positive Organizational Climate at Wegmans
Every company has an organizational climate. Organizational climate is “the atmosphere that employees perceive [that] is created in their organizations by practices, procedures, and rewards” (Schneider, Gunnarson & Jolly, 1994, p.18). Like most organization, Wegmans aims to have an encouraging atmosphere and positive organizational environment. “Wegmans [believes] that a strong set of values [is] an important tool in creating and nurturing employee engagement with the company (George, 2007, p.5). To create an organizational climate that stresses employee engagement, Wegmans promotes the following values: 1. We are …show more content…
In 2007, there were 71 different Wegmans locations. As of now they have grown to about 80 stores. According to the owners of Wegmans, they intend to only open new stores at the rate of about three per year. The reason for this strategy is for the company to keep its customer service at the levels they work so hard to strive for. Also, the owners feel that opening stores too fast would diminish their product. One of the reasons is for this mentality is because Wegmans closed nine different stores over the past few years due to expanding to the wrong areas (Wegmans