Organizational Behaviour Notes

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Topics: Leadership
ORGANIZATIONAL BEHAVIOUR NOTES I. TOPIC 1: What is organizational structure?
Key topics under structure: a) 6 elements of structure b) Org. design c) Models of structure d) Factors affecting org structure e) Global implication
ORGANIZATIONAL STRUCTURE- refers to the way in which job tasks are formally, divided, grouped or coordinated. OR
The formal system of task and reporting relationships showing how workers use resources. A. 6 elements of structure: 1. Work Specialization 2. Departmentalization (grouped by-Function, product, process, customers, geography) 3. Chain of command ( Authority or unity of command) 4. Span of control (Wide or Narrow) 5. Centralization & Decentralization 6. Formalization B. Types of organizational design: 1. Simple structure 2. Bureaucracy 3. Matrix structure 4. Virtual 5. Boundary-less C. Models of Org design: 1. Mechanistic model 2. Organic model D. Factors affecting org structure: 1. Strategy 2. Org size 3. Technology 4. Environment

II. TOPIC 2: What is organizational culture?
Key topics under culture: a) Seven primary characteristics of org culture: b) Types of culture c) Comparison of a strong vs. a weak culture d) Factors that create/sustain culture e) How employees learn culture
Organizational Culture is system of shared values that are held by members of that distinguish the organization from other organizations A. Seven primary characteristics of org culture: 1. Attention to detail 2. Innovation and risk-taking 3. People orientation 4. Outcome orientation 5. Team orientation 6. Aggressiveness 7. Stability B. Types of culture: 1. Tough-guy or macho culture 2. Work hard/ play hard culture 3. The bet your company culture 4. Process culture C. Characteristics of a Strong vs. Weak Culture 1. Strong Culture- Strong core

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