Organizational Behavior- Management
CH. 1. Organizational Behavior
Objectives:
* Recognize the link between the science and practice of organizational behavior * Contrast human and social capital and explain why we need to build both * Describe 5 sources of OB Research insights * Recognize the goals and aspects of effective people management * Identify the possible indicators of effective people management and the various stakeholders * Note who is responsible for managing people
What is Organizational Behavior? * “Interdisciplinary field dedicated to better understanding and managing people at work” (Kreitner and Kinicki) * Three levels of OB = individual, group, and organization
Contrast Human and Social Capital * Human Capital: the productive “potential” of an individuals knowledge and actions * Ex. Entergy pays university professors to conduct an MBA program for employees * Social Capital: the productive potential resulting from strong relationships, goodwill, trust, and cooperative effect * Ex. Cisco sponsors “nerd lunches” * Knowledge based economic economy shows that people are a strategic advantage of organization so social capital and human capital have emerged*
The 5 Sources of OB Research Insights 1. Field Study- examining variables in real life settings * Example- U.S. Postal Service’s “Pre-Employment Drug Test Study” * Longitudinal study of relationship between illicit drug use and various criteria such as absenteeism and involuntary turnover * The changing nature or meaning of measures as indicators of constructs in organizational behavior 2. Laboratory Study- manipulation and measurement of variables in contrived situations 3. Sample Survey- questionnaire responses from a sample of people * Example- MetLife study of stress-strain relationships, surveyed 497 (of 1093) managers and professionals * Stress: measures of impact of job and life events * Strain: somatic complaints, symptoms of
Objectives:
* Recognize the link between the science and practice of organizational behavior * Contrast human and social capital and explain why we need to build both * Describe 5 sources of OB Research insights * Recognize the goals and aspects of effective people management * Identify the possible indicators of effective people management and the various stakeholders * Note who is responsible for managing people
What is Organizational Behavior? * “Interdisciplinary field dedicated to better understanding and managing people at work” (Kreitner and Kinicki) * Three levels of OB = individual, group, and organization
Contrast Human and Social Capital * Human Capital: the productive “potential” of an individuals knowledge and actions * Ex. Entergy pays university professors to conduct an MBA program for employees * Social Capital: the productive potential resulting from strong relationships, goodwill, trust, and cooperative effect * Ex. Cisco sponsors “nerd lunches” * Knowledge based economic economy shows that people are a strategic advantage of organization so social capital and human capital have emerged*
The 5 Sources of OB Research Insights 1. Field Study- examining variables in real life settings * Example- U.S. Postal Service’s “Pre-Employment Drug Test Study” * Longitudinal study of relationship between illicit drug use and various criteria such as absenteeism and involuntary turnover * The changing nature or meaning of measures as indicators of constructs in organizational behavior 2. Laboratory Study- manipulation and measurement of variables in contrived situations 3. Sample Survey- questionnaire responses from a sample of people * Example- MetLife study of stress-strain relationships, surveyed 497 (of 1093) managers and professionals * Stress: measures of impact of job and life events * Strain: somatic complaints, symptoms of