Organizational Behavior

Chapter 1 - The Field of Organizational Behavior

Multiple Choice Questions

1. Pharmacia is an example of a company that: a. experienced culture clashes as a result of a merger. b. ignored technological advances to its harm. c. is a great employer in terms of human resources, but an unprofitable company. d. focused on balance sheets rather than human resources.
Answer a Page 2

2. _____ is a structured social system consisting of groups and individuals working together to meet some agreed-upon objective. a. An open system b. An organization c. A work team d. Scientific management
Answer b Page 3

3. Organizational behavior: a. is a social science that examines people’s behavior in society, like physics or sociology. b. studies how organizations compete and applies that knowledge to improve the organization’s quality. c. is an intuitive, qualitative approach to the understanding of group behavior both on and off the job. d. is a discipline based in science that studies human behavior in organizations.
Answer d Page 4

4. According to the definition, organizational behavior: a. is firmly grounded in the scientific method. b. focuses on the organization as a whole, and not the individual. c. considers the group-oriented approach of sociology, rather than the individual-oriented approach of psychology. d. All of the above.
Answer a Page 4

5. All of the following are characteristics of the field of organizational behavior except: a. a basis for enhancing individual well-being. b. a study of individuals, groups, and organizations. c. a commitment to the scientific method. d. a focus on qualitative, observational research.
Answer d Page 4

6. John is looking at employee perceptions, attitudes, motives in order to improve worker productivity. John is conducting OB research at which level? a. Organizational b. Group c. Individual d. None of these, this is not

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