Organizational Behavior
Organizational Behavior 15th Global Edition
Diversity in Organizations
Chapter 2 Learning Objectives
After studying this chapter you should be able to:
Describe the two major forms of workforce diversity
Identify the key biographical characteristics and describe how they are relevant to OB
Recognize stereotypes and understand how they function in organizational settings
Define intellectual ability and demonstrate its relevance to OB
Contrast intellectual from physical ability
Describe how organizations manage diversity effectively
Describe the two major forms of workforce diversity
Describe the two major forms of workforce diversity
Biographical characteristics and how are they relevant to OB
Age
Belief is widespread that job performance declines with increasing age.
The workforce is aging.
U.S. legislation that, for all intents and purposes, outlaws mandatory retirement.
Biographical characteristics and how are they relevant to OB
Sex
Few issues initiate more debates, misconceptions, and unsupported opinions than whether women perform as well on jobs as men do.
Few, if any, important differences between men and women affect job performance.
Psychological studies have found women are more agreeable and willing to conform to authority, whereas men are more aggressive and more likely to have expectations of success, but those differences are minor.
Biographical characteristics and how are they relevant to OB
Race and Ethnicity
Employees tend to favor colleagues for their own race in performance evaluations, promotion decisions, pay raises.
Different attitudes on affirmative action with African-Americans preferring such programs than do whites.
African-Americans generally do worse than whites in employment decisions.
No statistical difference between Whites and African-Americans in observed absence rates, applied social skills at work, or accident rates.
Biographical characteristics and how are they relevant to OB
Disability
Diversity in Organizations
Chapter 2 Learning Objectives
After studying this chapter you should be able to:
Describe the two major forms of workforce diversity
Identify the key biographical characteristics and describe how they are relevant to OB
Recognize stereotypes and understand how they function in organizational settings
Define intellectual ability and demonstrate its relevance to OB
Contrast intellectual from physical ability
Describe how organizations manage diversity effectively
Describe the two major forms of workforce diversity
Describe the two major forms of workforce diversity
Biographical characteristics and how are they relevant to OB
Age
Belief is widespread that job performance declines with increasing age.
The workforce is aging.
U.S. legislation that, for all intents and purposes, outlaws mandatory retirement.
Biographical characteristics and how are they relevant to OB
Sex
Few issues initiate more debates, misconceptions, and unsupported opinions than whether women perform as well on jobs as men do.
Few, if any, important differences between men and women affect job performance.
Psychological studies have found women are more agreeable and willing to conform to authority, whereas men are more aggressive and more likely to have expectations of success, but those differences are minor.
Biographical characteristics and how are they relevant to OB
Race and Ethnicity
Employees tend to favor colleagues for their own race in performance evaluations, promotion decisions, pay raises.
Different attitudes on affirmative action with African-Americans preferring such programs than do whites.
African-Americans generally do worse than whites in employment decisions.
No statistical difference between Whites and African-Americans in observed absence rates, applied social skills at work, or accident rates.
Biographical characteristics and how are they relevant to OB
Disability