The internal OD practitioner has a different process from that of an external practitioner. The difference is that the internal practitioner already has a good as understanding of the company processes, people, and the company’s values and culture. Also the internal consultant usually already knows many of the problems and issues the company is dealing with. I feel like it is most critical that both external and internal consultant have their own set of values and goals along with the goals of the company because if they use one more than the other the end result may not be the proper solution for the situation then not only is time wasted but the problem has to be reevaluated because it was not fix the first time.
How would you explain the contracting process to someone who had never heard of OD? Why is this important?
The contracting process states a natural extension of the entering process and clarifies how the OD process will proceed. It establishes the expectations of the company, the time and resources that will be expended, and the ground rules. It sets the goals of process being put into place it allows both the consultant and the company to sit down and agree on what needs to be done and what will be done. It keeps both parties in line so everything is clear stated and identified.
Cummings, T. G., & Worley, C. G. (2015). Organization development and change (10th ed.). Mason, Ohio: Cengage Learning.