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Organization Behavior

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Organization Behavior
Motivation Defined • The forces within a person that affect the direction, intensity, and persistence of voluntary behaviour • Exerting particular effort level (intensity), for a certain amount of time (persistence), toward a particular goal (direction).
Drives and Needs • Drives (primary needs, fundamental needs, innate motives) – Neural states that energise individuals to correct deficiencies or maintain an internal equilibrium – Prime movers of behaviour by activating emotions

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Maslow’s Needs Hierarchy Theory

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• Lowest unmet need has strongest effect • When lower need is satisfied, next higher need becomes the primary motivator • Self-actualisation -- a growth need because people desire more rather than less of it when satisfied

What’s Wrong with Needs Hierarchy Models?

• Wrongly assume that everyone has the same (universal) needs hierarchy • Instead, likely that each person has a unique needs hierarchy – Shaped by our self-concept, values and social identity

What are Teams?
“Teams are groups of two or more people who interact and influence each other, are mutually accountable for achieving common objectives, and perceive themselves as a social entity within an organization. ”
McShane and Travaglione (2007, p.266)

Types of Teams ➢ departmental teams ➢ production/service teams ➢ self-directed work teams ➢ advisory teams ➢ task force (project teams) ➢ skunkworks ➢ temporary work teams ➢ virtual teams ➢ communities of practice

Self-Directed Teams Defined
Cross-functional work groups organised around work processes, that complete an entire piece of work requiring several interdependent tasks, and that have substantial autonomy over the execution of those tasks.

Self-Directed Team Success Factors • Responsible for entire work process • High

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