Organisational Change Management
Introduction
The Galley represents as a restaurant, which has approximately 150 seats to serve in a canteen style restaurant. It is situated on the top floor of an eight-story building. Until 2012 it had offered a buffet service for the employees of that building. Actually the galley Cafeteria had links with a shipping company.
In 2013 as per the huge international competition, it was taken over by a Lunchbox UK Ltd. Lunchbox UK Ltd provided all the existing 20 staff of the Galley’s restaurant with new set of terms and condition. Over the past two years many developments took place in the surrounding area including a cinema, a sports center, 30 office buildings and many private apartments. As a result there were three new restaurants and two pubs have opened in the nearby area.
The employees of that specific building choose to have their lunch at the other restaurant in outside which led to a dip in the overall profit of the galley Cafeteria. The long-serving manageress of the Galley retired after many years of service. So lunchbox UK Ltd appointed Ms. Jean Porter as a new manageress. As Jean was approximately 10 years younger than most of the older staff, Jean suffered with the communication gap. There were many changes that Jean incorporated in the Galley such as a hot breakfast, themed menu, a wider range of dishes and a no smoking zone etc. now Jean has to reduce the total wage over the next six months to overcome the poor financial performance of the Galley.
Analysis of internal and external factors impacting the galley.
Brief explanation see appendix 1.
As per the Galley Cafeteria the SWOT analysis are as follows:
Strengths
1. Location: As per the galley located on the top floor of the eight-story building which will create a good view and nice atmosphere to the restaurant. Although this location will make the surroundings more eco-friendly to pull in the customers.
2. Existing infrastructure: As per so many companies working in the building, which
The Galley represents as a restaurant, which has approximately 150 seats to serve in a canteen style restaurant. It is situated on the top floor of an eight-story building. Until 2012 it had offered a buffet service for the employees of that building. Actually the galley Cafeteria had links with a shipping company.
In 2013 as per the huge international competition, it was taken over by a Lunchbox UK Ltd. Lunchbox UK Ltd provided all the existing 20 staff of the Galley’s restaurant with new set of terms and condition. Over the past two years many developments took place in the surrounding area including a cinema, a sports center, 30 office buildings and many private apartments. As a result there were three new restaurants and two pubs have opened in the nearby area.
The employees of that specific building choose to have their lunch at the other restaurant in outside which led to a dip in the overall profit of the galley Cafeteria. The long-serving manageress of the Galley retired after many years of service. So lunchbox UK Ltd appointed Ms. Jean Porter as a new manageress. As Jean was approximately 10 years younger than most of the older staff, Jean suffered with the communication gap. There were many changes that Jean incorporated in the Galley such as a hot breakfast, themed menu, a wider range of dishes and a no smoking zone etc. now Jean has to reduce the total wage over the next six months to overcome the poor financial performance of the Galley.
Analysis of internal and external factors impacting the galley.
Brief explanation see appendix 1.
As per the Galley Cafeteria the SWOT analysis are as follows:
Strengths
1. Location: As per the galley located on the top floor of the eight-story building which will create a good view and nice atmosphere to the restaurant. Although this location will make the surroundings more eco-friendly to pull in the customers.
2. Existing infrastructure: As per so many companies working in the building, which