Running Head: OPERATIONS MANAGEMENT
Operations Management and Ethics
Edrick N. McKnight
Operations management focuses on carefully managing the processes to produce and distribute products and services. Major, overall activities often include product creation, development, production and distribution. However product management is usually in regard to one or more closely related products -- that is, a product line. Operations management is in regard to all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.
Excellence in the management of operations and technology provides a competitive advantage that organizations need to excel in today's fast-paced business environment. Faced with pressures from domestic and international competitors, leading organizations have recognized that success must be built upon the synergy generated between technically trained personnel, farsighted management practices, and leading cutting-edge knowledge. Operations Management obtains its definition and scope from its vision of an organization as a system. The effectiveness of the system is determined by the success with which various subsystems and components interact with each other and with the environment in which the organization operates. At the heart of successful operations management is the ability to draw upon the resources of many disciplines and integrate relevant principles and background information in order to define and analyze a problem. Once defined, the manager must...
References: Martin, Kathleen; Quigley, Mark A.; Rogers, Stanley. (2005) Implementing a learning management system globally: An innovative change management approach. IBM Systems Journal, Vol. 44 Issue 1.
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