Operations management is certainly not an easy task at the same time not an impossible one. Some of the organizations manage their operations exceptionally while some mismanage. In most of the organizations some of its operations are good while some of them are bad. This paper reveals the operations management in Cosmos Holidays Organization. The operational areas in which the organization is good and the ones that need to be enhanced are identified and evaluated. The five performance objectives of the operation management are explained followed by the competitive issues faced by the Cosmos Holiday Organization. Finally the plans that this Cosmos Holiday Organization must adopt in order to open new local stares are also specified in this report.
Operations management involves all the business areas. Generally it deals with increasing the effectiveness of the organization by optimizing the internal operations to a great extent. In this paper operations management in the Cosmos Holidays organization has been studied. The existing operations and critically reviewed. The impact of competitors and the possibility for opening new stores in potential places are also evaluated. All these strategies and factors help the organization in optimizing its operations management.
It deals with structuring, operations and management (OM) of the system that would map the resources of the organizations with the requirements of customers. It deals with management of operations on a daily basis and maneuvering the human resources, services activities and physical equipment for ensuring sustainability over the long-term. There are various responsibilities of the operations manager that would impact on the sustainability. The operations management in the tourism sector involves product, plant, process, people, and programs (Presbury, R. and Edwards, D. 2010)
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