Operations and Tqm Assignment Outline

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Topics: Management
BTEC – Level -7: Extended Diploma in Strategic Management and Leadership
Westford – Assignment Tasks
Unit 11 : Strategic Quality and Systems
Semester: 123-1201(3)/1205(2) Aug-Oct 2012

Learner’s Name: …………………………………….
ID: ……………………………………………..
Class (Course): …………………………………………..
Section ………………………………………….
Unit title: …………………………………………
Date assessment details issued: ………………..
Date handed in: ……………………………….
Word Count: ……………………………….
STATEMENT OF AUTHENTICITY
I confirm that this is my own work and that I have not plagiarized any part of it. I have also noted the assessment criteria and pass mark. I declare that the work I am submitting for assessment contains no sections copied in whole or part from any other sources, unless it is explicitly identified by means of quotation mark or in the case of very long quotations, by means of wholly indented paragraphs. I declare that I have also acknowledged such quotations by providing detailed reference as in an approved format. I understand that unidentified and un-referenced copying both constitutes plagiarism which is a very serious offence.
Learner’s signature___________________ Date: / /
In order to pass this unit, the evidence that the learner presents for assessment, needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard required to achieve the unit.

Learning Outcomes Assessment Criteria (AC) to Test Outcomes Tasks
Learning Outcome 1
Understand the role of operations management in an organisation
Operations management Task 1
AC1.1 - explain the importance of effective operations management in achieving organisational objectives

AC1.2 - evaluate the success of existing operations management processes in meeting an organisation’s overall strategic management objectives
Task 1 (1.1)

Task 1 (1.2)

Learning Outcome 2
Understand the importance of managing quality in an organisation AC2.1 - explain

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