Operational Plan

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Certificate IV in Frontline Management

Assessment

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BSBMGT402A – Implement operational plan

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Version 1.0 – August 2010

BSBMGT402A – Implement operational plan

Assessment

Introduction

This document outlines the assessment requirements for the unit BSBMGT402A – Implement operational plan.

This unit is from the Business Services Training Package (BSB07) and can be used as credit towards the Certificate IV in Frontline Management (BSB40807).

Assessment overview

To receive a statement of attainment for the unit BSBMGT402A you must meet the evidence requirements for the unit. This includes evidence that you:

➢ Implement operational plan by:

• Identifying resource requirements and key performance indicators • Acquiring resources required to implement the operational plan • Monitoring operational performance

The assessment tasks in this document have been designed to help you provide sufficient evidence to demonstrate competence.

Assessment tasks

The assessment is divided into the six assessment tasks described below.

In most cases, completion of all assessment tasks, in accordance with the instructions provided, should be sufficient for you to gain a statement of attainment for the unit. Your assessor will advise you if there are any additional evidence requirements that need to be met.

The assessment tasks are:

➢ Assessment Task 1 – On-course assessment questionnaire

➢ Assessment Task 2 – Employee recruitment and induction

➢ Assessment Task 3 – Resource acquisition

➢ Assessment Task 4 – Plan operations

➢ Assessment Task 5 – Monitor and review operations

➢ Assessment Task 6 – Third party report

The assessment tasks were developed to help you provide evidence

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