Operation Management
MGMT 610- OPERATIONS MANAGEMENT
1. What are the differences between job-enlargement, job-enrichment, and job-rotation? Discuss the benefits of using each of these.
Job design is an approach that specifies the tasks that constitute a job for an individual or a group. There are seven components of job design, and JOB expansion is one of them. It includes: • Job enlargement: We add tasks requiring similar skill to an existent job. You are using the same skills, but the tasks are different in themselves and the employee is not ascending in the hierarchy of the company. It’s a horizontal enlargement. Example: Xixas in Google
Benefit: Employee is less bored and “feels more important” and motivated towards the job. There is variety. • Job rotation: A variation of job enlargement that occurs when an employee is allowed to move from one specialized job to another
Benefit: Variety has been added to the employee’s perspective of the job and of the business. • Job enrichment: A method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment. For example, having dpt store salespeople responsible for ordering, as well as selling, their goods. This can be thought as a vertical expansion,
Benefit: adding management functions to the job makes employees feel empowered. Empowering employees gives them extra responsibilities and therefore take “ownership” of their jobs so they have a personal interest in improving performance.
2. Describe the benefits of using a project management system such as PERT or CPM. What is the crucial difference between the two? Under what circumstances would you use these tools?
PERT: Program Evaluation and Review Technique A technique to enable managers to schedule, monitor, and control large and complex projects by employing 3 time estimates for each activity.
CPM: Critical Path Method A network technique using only 1 time factor per activity that
1. What are the differences between job-enlargement, job-enrichment, and job-rotation? Discuss the benefits of using each of these.
Job design is an approach that specifies the tasks that constitute a job for an individual or a group. There are seven components of job design, and JOB expansion is one of them. It includes: • Job enlargement: We add tasks requiring similar skill to an existent job. You are using the same skills, but the tasks are different in themselves and the employee is not ascending in the hierarchy of the company. It’s a horizontal enlargement. Example: Xixas in Google
Benefit: Employee is less bored and “feels more important” and motivated towards the job. There is variety. • Job rotation: A variation of job enlargement that occurs when an employee is allowed to move from one specialized job to another
Benefit: Variety has been added to the employee’s perspective of the job and of the business. • Job enrichment: A method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment. For example, having dpt store salespeople responsible for ordering, as well as selling, their goods. This can be thought as a vertical expansion,
Benefit: adding management functions to the job makes employees feel empowered. Empowering employees gives them extra responsibilities and therefore take “ownership” of their jobs so they have a personal interest in improving performance.
2. Describe the benefits of using a project management system such as PERT or CPM. What is the crucial difference between the two? Under what circumstances would you use these tools?
PERT: Program Evaluation and Review Technique A technique to enable managers to schedule, monitor, and control large and complex projects by employing 3 time estimates for each activity.
CPM: Critical Path Method A network technique using only 1 time factor per activity that