Operation Management
Assessment of Operational Methods and Strategies for Finexasia.com Sdn. Bhd.
Table of Contents
Executive Summary3
1.0 Introduction4
1.1 Company Background5 - 6
2.0 Target Market7
3.0 Operations Objectives & strategies8 - 10
Finexasia Operations Strategies10 - 12
4.0 Integration & Problems of Operations Objectives13
5.0 Recommendation & Conclusion14
References15
Executive summary
The purpose of this report is to analyze the operations objectives and strategies in Finexasia.com Sdn. Bhd.
Established in 2001; Finexasia.com Sdn. Bhd. operates the premier financial website of www.osk188.com. Finexasia.com Sdn Bhd is a leading Internet financial technologies and services company which aims to develop a network of Pan Asian Internet portals that provide electronic stock broking and related services.
We have studied this organization by identifying the operations strategy and relating the operations strategy and objectives within the broad market criteria. After that, we also explain the achievement of the operations objectives that were used in the organization. Through this report, we have tried to comprehensively cover the operations management module and recommended changes to continue to improve the operations strategy.
1.0 INTRODUCTION
In this modern era, each and every company focuses on the operational method and strategies to provide maximum customer customers. According to Slack, Chambers & Johnston, operations management is defined as the process of managing resources to produce & deliver products and services to customers. Operations management basically involves the near-term planning and coordination of work within various departments (Slack, Chambers & Johnston, 2010). The operations of a company are usually managed by one or more operations managers depending on the scale and resources of a company.
In order to run and manage any operations, there has to be strategies imposed. In short, strategy is
Table of Contents
Executive Summary3
1.0 Introduction4
1.1 Company Background5 - 6
2.0 Target Market7
3.0 Operations Objectives & strategies8 - 10
Finexasia Operations Strategies10 - 12
4.0 Integration & Problems of Operations Objectives13
5.0 Recommendation & Conclusion14
References15
Executive summary
The purpose of this report is to analyze the operations objectives and strategies in Finexasia.com Sdn. Bhd.
Established in 2001; Finexasia.com Sdn. Bhd. operates the premier financial website of www.osk188.com. Finexasia.com Sdn Bhd is a leading Internet financial technologies and services company which aims to develop a network of Pan Asian Internet portals that provide electronic stock broking and related services.
We have studied this organization by identifying the operations strategy and relating the operations strategy and objectives within the broad market criteria. After that, we also explain the achievement of the operations objectives that were used in the organization. Through this report, we have tried to comprehensively cover the operations management module and recommended changes to continue to improve the operations strategy.
1.0 INTRODUCTION
In this modern era, each and every company focuses on the operational method and strategies to provide maximum customer customers. According to Slack, Chambers & Johnston, operations management is defined as the process of managing resources to produce & deliver products and services to customers. Operations management basically involves the near-term planning and coordination of work within various departments (Slack, Chambers & Johnston, 2010). The operations of a company are usually managed by one or more operations managers depending on the scale and resources of a company.
In order to run and manage any operations, there has to be strategies imposed. In short, strategy is
References: 1. Nigel Slack, Stuart Chambers & Robert Johnston, 2010. Operations Management: Pearson 2. About Us, OSK188, 2011, [online] Available at: <http://www.osk188.com/page.jsp?name=my_AboutUs> [Accessed 09 January 2013] 3. Cachon, G. and Terwiesch, C. 2006. Matching Supply with Demand: An Introduction to Operations Management. New York, NY: McGraw-Hill. 4. Target Market, Investopedia, 2013. [online] Available at: <http://www.investopedia.com/terms/t/target-market.asp#ixzz2HxSn0e2i> [Accessed 09 January 2013] 5. Operational Objective, BusinessDictionary.com, 2013, [online]. Available at: http://www.businessdictionary.com/definition/operational-objective.html [Accessed 09 January 2013] 6. Top Down and Bottom-Up Project Management, Project Management 2.0, 2008, [online]. Available at: <http://www.wrike.com/projectmanagement/02/07/2008/Top-down-and-Bottom-up-Project-Management-Leveraging-the-Advantages-of-the-Two-Approaches> [Accessed 10 January 2013] 7. Van Mieghem, J. A. 2008. Operations Strategy: Principles and Practice. Belmont, MA:Dynamic Ideas. 8. Pros and cons of the top-down and bottom-up implementation approaches, n.d. [online] Available at: <http://publib.boulder.ibm.com/tividd/td/ITIM/SC32-1708 00/en_US/HTML/im460_plan76.htm> 9. Finexasia.com Sdn. Bhd.: Operations Manual, 2010. : OSK Investment Bank Berhad. 10. Organization Chart, 2012, Finexasia.com Sdn. Bhd. [photograph]