Online Marketing and reservation management system
Online Reservation Systems
Online reservation systems is a market description. The online hotel reservation is the only growing section between the different methods of reservation. The 40% of rooms in cities were reserved online in 2009 and this rate is increasing because there is more and more online reservation system. Online reservation systems are very useful because the traveller can compare prices, can see the other travellers' opinions and ratings from the hotels and their services. In this way it is easier for the client to choose the right hotel. It saves time and money for travellers. From 2008 to 2009 the world's 30 largest hotel chains increased their online reservations with 6%, and this number is growing each year. Before, people entered directly on the hotels websites to book a room, but today, influenced by the crisis, travellers are more sensitive to prices and they prefer to compare prices and book cheaper. Also business travellers, who usually spend more than other travellers, tend to search for special offers and better prices, but with the same quality than before. The online reservation systems also make life easier for the hotels, because sale is not any more their task or at least they sell fewer rooms directly. Multilingual call centre, 7/24 support Award winning website - 2008, Best Accommodation website in Asia User friendly, no need to register to book a room, no reservation fee Lots of additional information about the destinations Competition: 1. Booking.com - More than 105.000 accommodation in all over the world (in 92 countries) - The website is available in 41 languages - No reservation fee - Users don't have to register to reserve a room - No need to pay before the arrival - Guest can arrange every aspect of the reservation online - Multilingual customer service and call centre - Established in 1996 - Feedbacks from the hotels - User friendly - European company (The Netherlands) 2. Hotels.com - More than 130.000 hotels from
Online reservation systems is a market description. The online hotel reservation is the only growing section between the different methods of reservation. The 40% of rooms in cities were reserved online in 2009 and this rate is increasing because there is more and more online reservation system. Online reservation systems are very useful because the traveller can compare prices, can see the other travellers' opinions and ratings from the hotels and their services. In this way it is easier for the client to choose the right hotel. It saves time and money for travellers. From 2008 to 2009 the world's 30 largest hotel chains increased their online reservations with 6%, and this number is growing each year. Before, people entered directly on the hotels websites to book a room, but today, influenced by the crisis, travellers are more sensitive to prices and they prefer to compare prices and book cheaper. Also business travellers, who usually spend more than other travellers, tend to search for special offers and better prices, but with the same quality than before. The online reservation systems also make life easier for the hotels, because sale is not any more their task or at least they sell fewer rooms directly. Multilingual call centre, 7/24 support Award winning website - 2008, Best Accommodation website in Asia User friendly, no need to register to book a room, no reservation fee Lots of additional information about the destinations Competition: 1. Booking.com - More than 105.000 accommodation in all over the world (in 92 countries) - The website is available in 41 languages - No reservation fee - Users don't have to register to reserve a room - No need to pay before the arrival - Guest can arrange every aspect of the reservation online - Multilingual customer service and call centre - Established in 1996 - Feedbacks from the hotels - User friendly - European company (The Netherlands) 2. Hotels.com - More than 130.000 hotels from