On-the-Job Training Essay

Topics: Hotel, Hospitality industry, Lodging Pages: 6 (2487 words) Published: March 20, 2013

Its proven and well tested! Experience is definitely the best teacher. There are countless things that I’ve learned during my On-the-Job Training at Best Western Premier F1 (Fort 1) Hotel in Bonifacio Global City, Taguig, Metro Manila. Being in a new and never-been-to environment was a big challenge to me. I exerted great effort to cope up with the means and manner of living of the new environment that I’d indulged into. I did my best to blend in and went in with the flow of what the real world is offering, the sheer pressure and always on the move, busy and fast-pacing world of the metro cities. With tall and grand infrastructure, busy multi-lane roads, huge crowd of people whom I passed-by now and then, and the hustle and bustle caused by the usual cacophony of the metro cities created not only by great number of vehicles but also by the muttering shouting people; the digging and pounding of the upgrading and growing enormous new structures made of cement and steel.

At first, I was so scared and nervous but was very excited at the same time. While configuring and scrutinizing the entire vicinity of the area where I did my OJT, at some point I lost my sense of direction. It was nerve-wracking yet it was a funny experience though. Good thing, later on I managed to find my way through every destination that I supposed to go to. I was able to meet many distinct individuals and gained many relevant insights about the hotel industry, getting a profound job and a glimpse of how it really looks like. That very moment, it came to my senses that I must never waste the opportunity that I had, I must give my best and with all extend learn everything what I can learn about hospitality industry that will broaden and expand my knowledge and skills in my field of expertise and never confide myself with the hindrances in achieving my ultimate goals in life.

For the very first time, I had experienced a real job interview with a real Human Resource executive in a real HR office. Everything seemed so formal with air of professionalism in the atmosphere of the office. Every personnel were so prim and proper wearing their corporate suits and were very polite and amiable. Upon arriving a bit early of the scheduled interview, I waited for my name to be called by the executive secretary. When the interview had started, I tried my best to hide my nervousness. To my astonishment, the HR executive turned out to be very kind and easy to talk with. He wasn’t stern and strict as what I had expected; in fact he helped me boost up my confidence that made me feel comfortable talking with him all throughout the interview. Everything went well, I was told to wait for an email and a text message for the confirmation and schedule of the orientation before I could start my training in the hotel. I was informed that their hotel requires their On-the-Job Trainees to render not less than 500 hours and preferably at least 720 hours of training as imposed by the management of the hotel and being very benevolent to the welfare of their OJT trainees, they allow students to have their practices on the desired departments they required to be assigned to. During our orientation, we were taught about the essential features and information of the hotel and its services and standards. They taught us how to handle costumer and do services in accordance to the premiere standard of the hotel. I had my orientation together with some students from De la Salle of St. Benil, Pamantasan ng Pasig, and other famous schools in Manila, Pampanga and Batangas. I learned that even if I came from a college in the province, it doesn’t mean I cannot cope up with them, that they are much more equipped and skilled than me. I had proved to them that students from Saint Vincent’s College possesses an edge in customer service and are much more hardworking and we can compete with them in the field of hospitality industry as being taught and embedded...
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