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Ojt Template

By macheeksto18 May 28, 2013 1648 Words
I.Table of Contents

Company Profile ------ 2-3

Summary of the OJT Experience---- 4-6

Assessment of the OJT/Practicum Program--- 7-8

A.New knowledge, attitudes, and skills acquired
B.Theories actually seen in practice
C.Feedback that can be given to the company or institution
D.Benefits gained
E.Problem encountered

Appendices ------ 9-

A.Company brochure and/or pamphlet
B.Copy of the Endorsement Letter
C.Copy of the Training Plan
D.Copy of the signed Waiver Form
E.Daily Time Record
F.Quarterly Performance Appraisal Forms
G.Certificate of Completion

II.Company Profile

” There’s a lot of wonders to see outside “…..This is the main reason why JETPRO Travel and Tours was established. We want to help our customers find satisfaction in their travel needs. With stressful lifestyle in this day and age, it is only proper to provide our customers with a well deserved and well planned vacation of a lifetime. We will support and guide our customers on how to get it the easy way and within the set budget limit. We will prove that travelling is not expensive as others seem to think. We will help our customers find a way to save on travel fares, accommodations and transfers to be able to enjoy the most exciting tours they have in mind. The company is run by the most dynamic mind of young entrepreneurs headed by its Owner and General Manager, Ms. Catherine A. Santos who loves travelling and knows how to find ways, the cheaper way. She is assisted by courteous and hardworking staff and a group of talented marketing people. Our office is strategically located in the heart of Quezon City to help our customers find our place easily and without hassle. Visit us so we may be able to provide you with alternative solutions to all your travel needs.

Mission and Vision

Our mission is simply to help our customers EXPLORE THE WORLD and ENJOY LIFE. A “round trip” satisfaction at its best that we believe is the kind of service which our customers deserve. We will surpass their expectations to be able to build a lasting relationship.

Our vision is to be at par with the top players in the travel agency. We will make a difference and change the lives of people that we will meet on the way to our success.

III.Summary of the OJT Experience
Training is a way of living and is also learning. Training gives us an outlet for suppressed energies created by stress and thus tones the spirit just as exercise conditions the body. Thru training and discipline comes to us the confidence. More than any learning thought in school, I learned to be with others, to work with people. Every day is a challenge for me on how to start and end the day with a big smile on my face. Before I have started my On-the-Job Training to agency, I first enrolled to a Management Training Center in Seamarj. I completed the days of my training there though its quiet boring at some times. I and my classmates couldn’t relate at the topics because almost all the lessons they are teaching are for the hotel and restaurant set-up. But then I just take it in positive and am lucky to learn them. I was deployed in Sans Travel and Tours. It was fun there but I realize that I wouldn’t able to learn some things because I have 8 simultaneity trainees there. After 3 days, I decided to relocate and went to Jetpro Travel and Tours. I am happy to have just two conjunctions and one supervisor. I know that I will learn easier because we’re just a few for her to teach. I and my other co-trainee decided to start by that time when our supervisor accepted us already. On the very first day of my On-the-Job Training, my superior lent me her manual on how to build a business in Travel Agency. I have learned a lot of acronyms regarding in the Hospitality Industry. I have studied some of the topics written in her manual a year ago which I am very thankful to my professor because she had already teaches it to me. After reading my superior’s manual, she ordered me to find hotels in different provinces such as in Cebu, Ilocos, Bicol and many more. My first day in the office is such a wonderful day and I’m glad that I am easily concordant to other trainee that comes to other school. The very next day is not that busy. I just find hotels again from different provinces. There are just a few customers to take care of so the work is easily completed. And since its Friday, we go home early. Every Saturday is half day. Since I am already close to my co-trainee, it is easy for me to tell them to hang out somewhere after work just for us to bond and get to know each other as well. They will immediately answer me a “Yes” with a big smile. We go to mall, eat together, and buy some stuff needed everyday like face powder, lipsticks, and so on. We’re so “Kikay” at that time. After a long weekend, here’s work again. I’m on my way with my co-trainee to work when we met our supervisor and went to the office right away. While we’re walking, I asked them how everybody was during the long weekend. Some says that it was tiring because they travel somewhere and the other says that it was happy because she reunited with her friends, and mine was a long rest day. After a minute, my supervisor ordered me to go to Makati and deliver the tickets to one of our client. At first I was kind of afraid because I haven’t been there and I’m also afraid to mislead somewhere. I am also a kind of excited because at that time she will be ordering me, I will now know the real set-up at that place. Unluckily, we mislead somewhere because of the conductor of the bus. But at that time, it strengthens me to ask people where was the building we are finding located and quickly went. After giving the tickets, we go back to the office and take our lunch late. Though this day was tiring, I am still happy. The next day, my supervisor teaches us the differences between the Contracted rate and Publishing rate and the Booking order and Purchase order. She also teaches us on how does it. At first, she makes some samples for us to follow. Later on we easily obtained what she had teaches because we’re fast learners and it’s just simple. I learned to prepare a Statement of Account or what they call SOA on the next day. My supervisor ordered me to make a Statement of Account to one of our customer and emailed it to her. She was amazed that I was easily learned how to do it. My supervisor also teaches us on how to prepare a Booking order and Purchase order. She also ordered me to do some of our clients’ booking and purchase order and directly emailed it to her so she can check if what I have made was right. I was also trained to prepare a Promo Packages in different hotels. Computing was my favorite part in making promo package because at that time my brain works. But since I was ordered to compute it in excel and use formulas it’s not my favorite anymore. I learned a lot from my experiences as an On-the-Job Trainee of JetPro Travel and Tours. The everyday experiences I had in this company are really most treasured. The knowledge I obtain here are beyond compare than any other experiences I acquired from school and supplementary learning from books. What I had here will always be with me and rest assured I will apply what I’ve in every circumstances. What my favorite lesson learned from my supervisor is to accept criticism and be apologetic for my mistakes. She particularly imparts in me what I must know in making use of corporate resources and corporate values. I’m very much gratified for the support and understanding of my superior especially on times when I committed mistakes and just laugh about it after a second. I am so happy to be one her trainee in her own company. Furthermore, I’m very grateful that they expose me so much on what I must know regarding the work which suits my course. I’m very thankful that she treats me like her and she trusts me with my work. I appreciate so much the working environment I had within the company because it helps me absorbed what I need to know.

IV.Assessment of the OJT/Practicum Program

A.New knowledge, attitudes, and skills acquired
Publishing Rate
Contracted Rate
Booking Order
Purchase Order
Toilet and Bath
Statement of Account
Promo Package
Acceptance
Excel for formulas

B.Theories actually seen in practice


C.Feedback that can be given to the company or institution
I have no one else wanted to say but beautiful operation of the company and wish to work here after I graduated in college.

D.Benefits gained
Sometimes our supervisor treats us our meal for lunch and also during snack time. Our supervisor also let us joins her in some gatherings. Our supervisor let us handle her clients sometimes.

E.Problem encountered
Sometimes I dislike the behavior of one of my co-trainee especially when we are eating.

V.Appendices

A.Company brochure and/or pamphlet

B.Copy of the Endorsement Letter

C.Copy of the Training Plan

D.Copy of the signed Waiver Form

E.Daily Time Record

F.Quarterly Performance Appraisal Forms

G.Certificate of Completion

Cite This Document

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