Offshore Outsourcing

Topics: Outsourcing, Information technology, Offshoring Pages: 8 (5493 words) Published: October 23, 2014
Running head OUTSOURCING INFORMATION TECHNOLOGY OFFSHORE The Impact of Outsourcing Information Technology Offshore Strayer University Abstract This study explores Offshore IT Outsourcing by U. S. companies. Within the study, information will be provided on the details of Offshore IT Outsourcing including the advantages and disadvantages. It also evaluates different strategies for offshore Information Technology Outsourcing that could benefit both U. S. employees and employers. This study utilized qualitative information provided by a number of internet journal articles and other studies that provide research on the performance of Offshore Outsourcing. Within this study, library resources include electronic and computer database searches. The main research question is What is the Impact of Outsourcing Information Technology Offshore The sub-questions are What is Information Technology Offshore Outsourcing What are the advantages and disadvantages of using Information Technology Offshore Outsourcing How can employees and employers benefit from Information Technology Offshore Outsourcing As a result of the competitive nature of the marketplace, many companies are only interested in the bottom line. They work to find ways to reduce costs without considering the economical or social impacts. The use of Offshore Outsourcing is one of the methods companies are using to increase their profit margin. Offshore outsourcing is the practice of hiring an external organization to perform some or all business functions in a country other than the one where the product or service will be sold or consumed. Reducing operating costs requires finding cheaper sources of labor, and these sources usually reside outside of the United States. Offshore Outsourcing is no longer the wave of the future it is the current direction most businesses are focused. While companies are rewarded for reducing their costs, it has resulted in the displacement of a large percentage of U. S. technical workers. This study proposes strategies that should be put in place by Corporate America to re-skill or refocus Information Technology personnel in other areas of the company instead of displacing them. Acknowledgement I like to thank God the author of my faith for designing me to be an African American female. No other country allows you to live out your dream to its fullest potential. More amazing, no other country allows you to have unlimited dreams with each being obtainable. Id also like to thank my children for encouraging me to return to school for my Masters in Business Administration when I had thought Id never have the time to dedicate to it, particular now when I am currently going through a divorce, working in a challenging role within private industry and running my own IT consulting firm. God has blessed me with the courage, ability and the knowledge that all things are possible for him that believe and is called according to His word. To God be the Glory Table of Contents TOC o 1-3 h z u HYPERLINK l _Toc152681890 Abstract PAGEREF _Toc152681890 h 2 HYPERLINK l _Toc152681891 Acknowledgement PAGEREF _Toc152681891 h 3 HYPERLINK l _Toc152681892 CHAPTER I INTRODUCTION PAGEREF _Toc152681892 h 5 HYPERLINK l _Toc152681893 Context of the Problem PAGEREF _Toc152681893 h 5 HYPERLINK l _Toc152681894 Statement of the Problem PAGEREF _Toc152681894 h 6 HYPERLINK l _Toc152681895 Main Research Question PAGEREF _Toc152681895 h 7 HYPERLINK l _Toc152681896 Sub-Research Questions PAGEREF _Toc152681896 h 7 HYPERLINK l _Toc152681897 Significance of the Study PAGEREF _Toc152681897 h 7 HYPERLINK l _Toc152681898 Research Design and Methodology PAGEREF _Toc152681898 h 9 HYPERLINK l _Toc152681899 Organization of the Study PAGEREF _Toc152681899 h 9 HYPERLINK l _Toc152681900 CHAPTER II REVIEW OF RELATED LITERATURE PAGEREF _Toc152681900 h 11 HYPERLINK l _Toc152681901 CHAPTER III RESULTS OF RESEARCH QUESTIONS/HYPOTHESES PAGEREF _Toc152681901 h 17...


References: Engardio, P., Arndt, M.(February 27, 2006). The Future of Outsourcing How its Transforming Whole Industries and Changing the Way We Work. Business Week, Vol. 3969, Issue 02-30-2006. Foote, D. (October 12, 2004) .Offshoring IT jobs Consider the Risks, Not Just the Rewards. Whatis.com. par.1. Mitchell, A, (September 14, 2004). Recognize Corporate Cultures at Outsourcing Facilities E-Commerce Times 16-17. Mohaiemen, N.(January 25, 2004). The Dark Side of the Outsourcing Revolution. Alternet. Independent Media Institute, 17 Willoughby, M.(September 2003). Hidden Malware in Offshore Products Raises Concerns. Computer World par. 3 15. Internet Web Sites Arrison, S. (2004) Outsourcing is Good for America TechNewsWorld Retrieved October 1, 2006 from HYPERLINK http//www.technewsworld.com/story/36877.html http//www.technewsworld.com/story/36877.html Engardio, P. Arndt, M. (2006) Is Outsourcing a Luxury Business Week Online Retrieved November 20, 2006 from HYPERLINK http//www.crmbuyer.com/story/54194.html http//www.crmbuyer.com/story/54194.html Mitchell, A. (2004) Outsourcing The Costs of Compliance E-Commerce Times Retrieved October 1, 2006 from http//www.ecommercetimes.com/story/36248.html Rai, S. (2006) Indian Outsourcing Firms Downplay Fraud Concerns The New York Times Retrieve November 6, 2006 from HYPERLINK http//www.crmbuyer.com/story/53503.html http//www.crmbuyer.com/story/53503.html Stefano, T. F. (2006) Indias Hi-Tech Dominance How Did It Happen E-Commerce Times Retrieved October 1 2006 from http//www.ecommercetimes.com/story/49936.html Engardio, P. Is Outsourcing a Luxury, Business Week Online (11/11/06) Willoughby, M,. Hidden Malware in Offshore Products Raises Concerns. Computer World par. 3 15 (Sept. 2003) Mitchell, A. Indian Call Center Agent Arrested for HSBC Thefts, E-Commerce Times (06/28/06) Mitchell, A. Indian Call Center Fraud Case Highlights Need for Change, E-Commerce Times (04/12/05) Regan, K. ITAA Report IT Outsourcing Benefits Economy, E-Commerce Times (03/30/04) Outsourcing Information Technology Offshore PAGE 2 Outsourcing Information Technology Offshore PAGE 1 Y, dXiJ(x(
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