Offshioring and Offshore Outsouricing of Digitised Services
BMAN31000: FINANCIAL ANALYSIS OF CORPORATE PERFORMANCE:
OFFSHIORING AND OFFSHORE OUTSOURICING OF DIGITISED SERVICES
Abstract
In this report, my experiences of designing, planning and managing an outsourcing project on an online outsourcing marketplaces Freelancer will be summarized. Modified version of Cullen, Seddon, and Willcocks outsourcing lifecycle model and some other academic theories were used to structure and guide the outsourcing processes. The objective of this project is to evaluate the feasibility of these theories in managing real-world outsourcing project. Moreover, it provides me an opportunity to gain more practical experience in project planning and management, and have a deeper understanding of the process of outsourcing.
During the project, I found that outsourcing can bring tremendous benefits due to its lower labour cost, availability of skilled expert and increased efficiency. Nevertheless, the time zone differences, communication barriers and culture barriers increase the risks of outsourcing. The outsourcing process was delayed by eight days due to inefficiency communication between suppliers on the format of the application. Therefore, the report concluded that developing well-planned risk mitigation strategy, supplier selection strategy and establish good relationship with suppliers are very important to ensure the success of outsourcing project.
Contents
1 Introduction 2 1.1 Purpose of Project 3 1.2 Outline of Project 3 1.3 Scope of Project 3 1.4 Lifecycle Framework 4 1.5 The Reasons for Outsourcing 5 1.6 The Reasons for choosing Freelancer 7 2 Investigation 7 2.1 Decision on Onshoring or Offshoring 7 2.2 Decision on type of product to outsource 8 2.3 Market Expectations of the Application 9 2.4 Competitors of the Application 9 3 Target 10 3.1 Decision on
OFFSHIORING AND OFFSHORE OUTSOURICING OF DIGITISED SERVICES
Abstract
In this report, my experiences of designing, planning and managing an outsourcing project on an online outsourcing marketplaces Freelancer will be summarized. Modified version of Cullen, Seddon, and Willcocks outsourcing lifecycle model and some other academic theories were used to structure and guide the outsourcing processes. The objective of this project is to evaluate the feasibility of these theories in managing real-world outsourcing project. Moreover, it provides me an opportunity to gain more practical experience in project planning and management, and have a deeper understanding of the process of outsourcing.
During the project, I found that outsourcing can bring tremendous benefits due to its lower labour cost, availability of skilled expert and increased efficiency. Nevertheless, the time zone differences, communication barriers and culture barriers increase the risks of outsourcing. The outsourcing process was delayed by eight days due to inefficiency communication between suppliers on the format of the application. Therefore, the report concluded that developing well-planned risk mitigation strategy, supplier selection strategy and establish good relationship with suppliers are very important to ensure the success of outsourcing project.
Contents
1 Introduction 2 1.1 Purpose of Project 3 1.2 Outline of Project 3 1.3 Scope of Project 3 1.4 Lifecycle Framework 4 1.5 The Reasons for Outsourcing 5 1.6 The Reasons for choosing Freelancer 7 2 Investigation 7 2.1 Decision on Onshoring or Offshoring 7 2.2 Decision on type of product to outsource 8 2.3 Market Expectations of the Application 9 2.4 Competitors of the Application 9 3 Target 10 3.1 Decision on
Bibliography: Steve Mezak (2013)Why Outsourcing Fails, Even with Good Project Management http://www.projectsmart.co.uk/why-outsourcing-fails-even-with-good-project-management.html manage risk: http://www.business.ulst.ac.uk/intlbusiness/courses/bmg900m1/AronSingh.pdf eBay (2013) eBay.co.uk fees for private sellers