Ob Paper

OBHR Bible
Day 1
Business
• Unpredectibility
• Behaviour
• Choice
• Times of turbulence
Ocean
• White – No competition
• Red – Competition
• Blue – New market

Agility – Lion and Deer – run , run

Dell Hell – Business shifted to customer

Business should be
• Emotional
• Collaborative
• Sustainable
Value addition Stakeholders (Stakeholders in an organization, according to importance level)
• S – Society
• P – Partner
• I – Investor
• C- Customer
• E – Employees
External Forces which shape this Globalization Era 3.0
• P – Political
• E – Economic
• S- Social
• T – Technology
• L – Legal
• E – Ethical & Economic
Law of reciprocity – Google
Manager
• Technical
• Human
• Conceptual
Day 2
Personality
• Internal - Nature
• External – Nurture
5 Factor Forces of Personalit development
• Conscientiousness
• Agreeableness
• Neuroticism (anxious, hostile etc.)
• Openness to experience (curious,sensitive)
• Extrovertism

Stanford Prison Experiment - Influence
• Abuse
• Misuse
• Not use
Personality
o Heredity o Personal Env. o Situation
Jacob vang zanton – Commercial airline-----Loss aversion (the Tahiti plane crash example)
Xerox - Killing
Behavioral changes – Decision Making
• Awareness
• Choice
• Decision
• Action
Manager – Should see when people are suffering About to suffer Behavior

Ek gandi machili sare talab ko ganda kar deti hain. (Dirty I M Cycle)
Nurture talent - Practice makes perfect – Polga sisters chess grandmaster
Emotional Intelligence – Ability to understand to act wisely in human emotional – Career success
EQ
• Self Awareness
• Managing emotions
• Motivating oneself
• Empathy
• Handling Relationship

Metronics – Values
Attitude is defined by
• Cognitive
• Behaviour
• Effect

Day 3
Perception – Decision Making (ppl’s receptions are their reality)
• Perceiver
• Target/receiver
• Context/situation
Don’t blame a person . we underestimate people and do not quite