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NVQ level 5
517, LEAD PERSON CENTRED PRACTICE

1.1, EXPLAIN PERSON-CENTRED PRACTICE.
Person centred practice are ways of commissioning, providing and organising services rooted in listening to what people want, to help them live in their communities as they choose. These approaches work to use resource flexibly designed around what is important to an individual from their own perspective and work to remove any cultural and organisational barriers. People are not simply placed in pre-existing services and expected to adjust, rather the service strives to adjust to the person. Person - centred practice is treatment and care and considers the needs of the individual.
Person centred practice:
Persons perspective is listened to and honoured.
Individuals have a role in planning the supports they receive and the staff that are hired.
Regularly look at peoples lives to see what is working and not working. Employees know their roles and responsibilities in supporting people.
Staff are matched with people based on skill and common interests.
Person-centred practice is treating patients as they want to be treated. This involves:
GETTING TO KNOW THE PATIENT AS A PERSON- health care workers need to get to know the person beyond the diagnosis and build relationships with patients and carers.
SHARING OF POWER AND RESPONSIBILITY - respecting preferences and treating patients as partners in setting goals, planning care and making decisions about care, treatment or outcomes.
ACCESSIBILITY AND FLEXIBILITY - meeting patients individual needs by being sensitive to values, preferences and expressed needs. Giving patients choice by providing timely, complete and accurate information they can understand, so they can make choices about their care.
COORDINATION AND INTEGRATION - working as a team to minimise duplication and provide each patient with a key contact at the health service. Teamwork allows service providers and systems working behind the scenes to maximise patient outcomes and

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