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nvq level 3
afe ire S guard h rs

dults Boar d gA in Glouce uth ste o S

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South Gloucestershire Safeguarding Adults Board

Winterbourne View Hospital
A Serious Case Review
By Margaret Flynn

The Winterbourne View Hospital

Serious Case Review
What happened?

Winterbourne View was a hospital in South
Gloucestershire for people with learning disabilities and autism whose behaviour sometimes made their families and professionals worry.

It was meant to help by assessing and treating patients so that they could have ordinary lives in their own homes.

24

Winterbourne View Hospital was owned by a company called Castlebeck. The NHS paid
Castlebeck a lot of money to look after people there.
It had 24 beds.

In 2011, a TV programme showed some staff at
Winterbourne View Hospital slapping and hurting patients and getting them on the floor. They sat on them and lay on them so the patients couldn’t move.
Sometimes they used chairs to stop them from getting up.
Patients were bullied. They had water thrown at them.
One woman was put in a shower wearing her clothes.

X

Winterbourne View Hospital has now closed.

Page 1

e Safeguar hir d rs dults Boar d gA in Glouce uth ste
So

The Serious Case Review
The council, the NHS, the Police, the Care Quality
Commission and other organisations work together to make sure that adults who need help are safe from harm. They call themselves the Safeguarding Adults
Board.

They asked Margaret Flynn to find out what had happened at Winterbourne View Hospital. They wanted to make sure it couldn’t happen again. This is called a Serious Case Review.

Margaret Flynn does research. She has a brother with a learning disability. She learned about what had happened at Winterbourne View Hospital from the people who had been patients at Winterbourne
View and their families.

She talked to Castlebeck, to the Department of
Health, the NHS, the Care Quality

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