Introduction to Communicate in Health, Social care or children’s and young people’s settings
1. Give three reasons why people want to communicate. 1. People may want to communicate to express their wants or needs. 2. People may want to communicate to share their ideas or to teach others for example if i were taking a new carer out shadowing I would want to communicate effectively so i know I have done my best to let them know what and how to do the job. 3. People may want to communicate to express their feelings as it is not always possible to tell from facial expressions or body language.
2. Why is it important to ensure you communicate effectively?
It is important to communicate effectively to ensure misunderstandings are not made, that a trust is formed for everyone involved this is very important when moving and handling is involved. It is also important to communicate effectively so there is an understanding of individual needs. Communication is important for a health and safety point of view for example if feeding somebody you need to know the food is not too hot or cold. It is also important so you can develop your own knowledge and skills if you don’t understand the person telling you, you want understand what is expected of you. It is important so that you can have an effective relationship colleges and people using services. If communication is not clear people may feel isolated, anxious, confused, frustrated, angry, or even stupid.
3. Why is it important to observe an individual’s reactions when communicating with them?
It is important to observe an individual’s reaction to make sure the information has been understood so that you know whether you need to adjust your communication methods. Also it is important so that you can recognise any communication barriers such as language difficulties, hearing difficulties, visual impairments cognitive impairments any physical difficulties affecting communication