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Nvq Level 2
CU1515 – Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings.

1 – Understand why communication is important in the work setting. 1.1 – Identify different reasons why people communicate.
There are many different reasons why people communicate. When communicating during teamwork effective communication is essential to ensure that you all work together to create the best provision for the person.
Below I have listed different reason people might communicate: * Give information * Receive information * Give instructions * Receive instructions * Discuss a situation * Make a point or outline a concern * Express a need * Negotiate * Develop learning.
Below I have made a table that gives some reasons that adults and children in your setting may communicate. Reason for communication | Who may be involved | To give parents information about daily activities of the setting including routines, visits and activities | Manager/ parents/ early years practitioners | To communicate child’s progress in their learning | Early years teachers/ practitioners/ adults | To share information about the children | Early years teams/ parents | To provide training about aspects of early years | Manager/ visiting professionals | To encourage positive behaviour | Early years practitioners/ children | In regular team meetings about daily running of setting | All team practitioners |

1.2 – Explain how effective communication affects all aspects of own work.
In the setting, effective communication is at the centre of everything you do. There will be many different aspects of your role for which you will need to be able to communicate well. Effective communication will make your role work and will enable you to develop your role as a practitioner working with children and young people. I have made a diagram below to consider aspects in my role that may need me to communicate

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