Jessica Beitler, Tabatha Menapace, Lorelei Starr, Jodi Swihart
NRN 422, July 2, 2008
Malone College School of Nursing
Abstract
Aim. To identify characteristics that predict the incidence of burnout in Registered Nurses.
Background. Burnout was first described in the early 1970’s by human service professionals and healthcare workers. In 2001, The Joint Commission reported that 43 percent of nurses currently working scored high in a range of burnout measures and 22 percent were planning to leave their jobs in the next year. Consequently, burnout is a costly phenomenon not only from the standpoint of nurses themselves, but from that of the healthcare organizations as well. Previous research focused on specific …show more content…
Since that time the phenomenon has been the focus of extensive research. Freudenberger and Maslach were the first to explore burnout in an attempt to define the phenomenon and demonstrate the regularity of its occurrence (Maslach, et al., 2001). In the pioneering phase of burnout research, qualitative studies were conducted via interviews with human service professionals. Personal accounts of emotional stress on the job were obtained and documented. Several key similarities were identified among workers descriptions of experienced job stress and feelings of burnout. Maslach recognized these similarities and compiled them in order to describe the burnout phenomenon. This concept was expanded, and ultimately, burnout was defined as a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment (Maslach & Jackson, …show more content…
According to the model, the client is an open system in constant interaction with the environment. The client may be an individual, a family, a group, a community, or a social issue. The client system is composed of five interrelated variables whose relationship determines the degree in which environmental stressors will affect the system. Environmental stressors can be internal, external, or created and they affect the client system by penetrating the lines of defense and resistance (Neuman & Fawcett, 2002). This process negatively impacts the client’s health, moving on the continuum from health to