Acknowledgement, after listening to what the patient has to say, paraphrase her comments to verify your understanding of the situation. Not only will this clear up any misconceptions you have, but it will also help to validate the patient’s feelings about what she is going through. Nonverbal cues, in positive congruence in communication this relates to ensuring that verbal messages sent match or are in agreement with nonverbal cues used. The nurse had to focus attention outwards feelings, expressions and actions of the
Acknowledgement, after listening to what the patient has to say, paraphrase her comments to verify your understanding of the situation. Not only will this clear up any misconceptions you have, but it will also help to validate the patient’s feelings about what she is going through. Nonverbal cues, in positive congruence in communication this relates to ensuring that verbal messages sent match or are in agreement with nonverbal cues used. The nurse had to focus attention outwards feelings, expressions and actions of the