Prof. John Johnson
SOC 110HA
Journal Entry 3
Nonhuman Technologies This dialog will cover Ritzers discussion on Control: Human and Nonhuman Robots. Nonhuman technology is when a machine replaces a human employee, the control comes in when the companies try to control the customer actions by their response to the machine. The businesses try to predict an outcome because the machine is programmed to one task, therefore they will be able to predict how a customer will react.
The control of humans by nonhuman technology is growing. Employers are seeking to have control over people with these technologies. This technique implements replacing people with machines. Businesses expect there to be less mess ups …show more content…
The control comes in when a workers job is being threatened by being replaced by a machine. If the employee has frequent foul ups, in productivity, or with the system they can be replaced. In a case such as this the employee will work harder to have less mess ups, which can cause loss in the quality of work. Mistakes are bound to happen they are unavoidable with human workers; however in nonhuman technology there can be miss haps as well such as a machine not functioning properly. For example let us look at online education, you have to log into what is called a blackboard. You have to log in so many hours each week, and hand in assignments through this system. Imagine the system is down you cannot hand in assignments, or log in your class hours. This can cause you to fall behind in work, and you have to wait for technical support to fix the issue. Regular maintenance would have to be done which can be costly. The same would have to go for nonhuman technology. A regular maintenance of the machines would have to be done in order to try to make sure they function properly. That still does not guarantee it will not break