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Engineering Management Systems - Quality Systems
By

Rob Walker
Email [e-mail]

©Sept 2012

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Quality Systems
Contents
Introduction to Quality Assurance ............................................................................. 5 Quality Audits ........................................................................................................... 7 UK Ministry of Defence project SafSec ................................................................... 10 Quality Council ....................................................................................................... 11 Membership ........................................................................................................ 11 Responsibilities of Quality Councils .................................................................... 12 Quality Audits ..................................................................................................... 14 Quality Control ....................................................................................................... 17 ISO 9000:2000 - Quality Management Systems....................................................... 20 Quality management principles ............................................................................... 20 Customer focus ....................................................................................................... 20 Leadership ............................................................................................................... 20 Involvement of people ............................................................................................. 20 Process approach ..................................................................................................... 20 System approach to management ............................................................................. 20 Mutually beneficial supplier relationship