Project title
Employee Engagement Strategy: Prepared for NHS London
Scope
This strategy has been developed by an initial exploration of the existing employee engagement evidence together with a limited number of stakeholder interviews and focus groups to develop: § § § § a statement about what employee engagement means for NHS in London – a definition; the case for employee engagement and why it is important; themes that highlight the issues, enablers and barriers for the London health economy; and a set of employee engagement standards.
The rationale for NHS London to commission this piece of work
To develop a common definition of employee engagement for NHS staff across London, through understanding the factors important to staff across the capital. This includes what employee engagement means, why it is important, themes that …show more content…
There is a complex and detailed body of academic literature that explores the development of the concept of employee engagement over the past 10 – 15 years. This literature suggests it is more than staff satisfaction, builds on organisational citizenship behaviour and commitment to include intellectual, emotional and behaviour elements and describes the employee’s sense of identification, advocacy and pride and desire for the organisation to succeed10. Employee engagement is about the employee’s experience of work. It is about the combination of factors that make the individual feel involved and willing to behave in ways that go beyond the day to day minimum and to work towards the longer term objectives of the organisation. The following definition reflects the elements that staff and managers described as important to make it relevant and meaningful: reference to patients, process and outcomes, value and the two-way nature of the dialogue and