In 2002, the IT project for the National Health Service (NHS) was officially launched with the investment accumulated up to over 12 billion pounds. At that time this scheme was considered one of the most giant and oldest outstanding IT projects in the world. The purpose of the project was to considerably improve NHS service and patient care. Using the advantages of Information Technology system, the ideal was to transfer all paper medical records to electronic cards. It would save time and be more secure than other methodology in storing patients’ disease information. Besides, the project initially aims at upgrading the function of X-ray system, and electronic bookings. Unfortunately, last year the minster has to admit that the project will not be archived. The project will be shut down, 12 billion pounds has been wasted.
In this report, we will look through the stages of the project and figure out how a potentially successful IT project can turn out to be a disastrous failure.
In the past, the IT systems and the procurement has not been successful, so the Programme is build to provide strong central direction of IT development. NHS will hire suppliers to deliver the Programme, once the suppliers have developed, it will be brought into use, like merge with existing IT system and configuring them to meet local circumstances. Staff will be trained to use and adapt the new working environment. Four Local Service Providers are mainly in charge for the project, they will work together with the NHS.
The Programme started in October 2002, and on April, NHS Connecting for Health (CfH) was created, they are responsible for developing, controlling and delivering the Programme.
The NHS uses the Prince2™ to manage the project within the Programme which is:
Planning and design
Stake holder analysis
It is important to analysis the