Next Generation

Topics: Question, Assessment, Firefighter Pages: 20 (5652 words) Published: March 26, 2012
Denver Fire Department

Study Guide
for CWH Selection Solutions Next Generation Fire Service Written Examination Revised on January 24, 2006

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CWH Selection Solutions Next Generation Fire Service Study Guide

Contents
Purpose of the Study Guide ......................................................................................3 Skills and Abilities Measured on the Test...........................................................3 Types of Questions on the Test ..............................................................................4 Test Language ...............................................................................................................4 Study and Preparation Tips .....................................................................................5 Test-Taking Tips ...........................................................................................................6 Sample Questions .........................................................................................................8 Answers for Sample Questions .............................................................................13 Frequently Asked Questions...................................................................................14

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Purpose of the Study Guide
This study guide is a tool to help you prepare for the written test. It does not contain information that you must memorize. The test measures your skills and aptitude to become a firefighter, which means that you do not have to know or memorize any particular job-related information to do well. In fact, you could take the test and do well without reading this study guide; however, you will be better prepared and likely be less nervous if you review the information provided in this study guide before you take the test.

Skills and Abilities Measured on the Test
The test covers several critical areas that have been found to be important for firefighters. The list below defines these areas and provides examples of specific skills and abilities measured. It also provides examples of duties that firefighters perform that require or use the skills being measured within each area. 1. Practical Skills refer to the ability to handle everyday challenges and situations. Firefighters must be able to use good judgment and common sense, think clearly, quickly, and logically, and identify, analyze, and solve problems in complicated situations. Types of Skills Use of good judgment Common sense Problem-solving Related Firefighter Duties Classify unclear situations as either threatening or harmless. Screen available information for relevance when making judgments. Make quick and sound decisions under pressure, and in situations that are dynamic, tense, and rapidly evolving.

2.

Interpersonal Skills refer to the various abilities required to relate well and get along with others. Firefighters should demonstrate empathy, courtesy, a customer service orientation, and an ability to interact effectively with supervisors, co-workers, and others in daily work and communal living situations. Firefighters must be able to work cooperatively with diverse groups of people within the department and in the area in which they serve. Types of Skills Compassion Teamwork Acceptance of diversity Related Firefighter Duties Show sympathy and support to victims of fires or other tragedies and to firefighters who are facing difficulties. Be able to get along with others in a community living situation. Work and interact with individuals from diverse cultural backgrounds.

3.

Emotional Outlook refers to the ability to recognize and deal effectively with the emotions of one’’s self and others, handle problems and challenges with appropriate emotional responses, and act confidently and effectively in situations that are challenging, stressful, or dangerous. Firefighters must be committed to maintaining high...

References: on page 8 for the types of additional study materials that are available.
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Frequently Asked Questions
You may have some specific questions about the test you will be taking to become a firefighter. Some answers to frequently asked questions are provided below. If you have questions that are not listed below, refer to the job bulletin for more information. 1. What does this test measure? As with many other firefighter tests, this test will measure your ability to read, use proper grammar, and perform mathematical calculations. It will also measure other skills that research has found to be important for firefighters, such as the ability to learn the technical aspects of the job and the ability to get along with others. 2. How was the test developed and validated? The test development and validation process followed strict professional and legal standards. Part of the development process included interviewing current firefighters, administering detailed questionnaires about the duties performed and skills required, and having firefighters actually take the test. The validation process included statistically analyzing data from current firefighters to show that those who perform better on the test also perform better on the job. 3. Is this a personality or a psychological test? The test does not determine or evaluate your personality ““type.”” It uses situational questions to measure your skills in interacting with diverse people, handling your reactions, and dealing with problems. It is also not a psychological exam. This is a skills test, that measures how well you are able to solve problems, interact with people, understand complex situations, and other job related abilities. 4. What if I am not sure of the right answer? If you cannot determine the correct answer, try to eliminate one or more responses that you know are definitely wrong and then choose among the remaining alternatives. It is in your best interest to answer all questions. 5. Do I have to study or memorize any information? The test does not contain any questions that require specific job knowledge or memorization of information. The references provided in this study guide are only examples of the types of resources that are available to help you improve your skills in any weak areas. 6. Some of the sample questions do not seem relevant to the job of a firefighter. What does this test have to do with fighting fires? The questions on the test are designed to measure some aspect of Practical Skills, Interpersonal Skills, Emotional Outlook, or Basic Educational Skills, which have each been determined to be important skills for firefighters. The test does not measure your knowledge of fighting fires or other fire service job duties because these will be taught during on-the-job training. 7. How do you determine the correct answers for situational questions? Isn’’t it a matter of opinion? The correct answers are based on research, not opinion. The scoring key was based on interviews with Subject Matter Experts (people who perform or understand the job well), research into the skills being measured, and objective data based on how successful firefighters have answered the questions.
We wish you success in achieving your career goals!
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