I am a highly skilled Network Administrator with substantial experience in the implementation and management of large-scale helpdesk operations, enterprise-wide desktop support strategies, and network administration. During the last several years, I have been providing multi-level support for some of the largest and most successful corporations in the world, including Dentsply International, Household International, J.P. Morgan Chase and Co., and Nationwide Provident. The extent of my knowledge is significant and covers a broad range of administrative and technical skills in several key areas including Novell and Windows-based networks, multi-vendor desk-top environments, and corporate-wide helpdesk operations. Capitalizing on my success, I am seeking a professional opportunity to leverage my expertise and demonstrate my experience at a progressive company that is positioned for strong growth. I have attached a resume outlining my qualifications. Some of my key strengths include:
Established skill in detecting critical support-related deficiencies and developing preventive strategies and solutions for avoiding interruptions, increasing productivity, and improving access to crucial information.
In-depth knowledge of the specialized tools, devices, and procedures used to successfully diagnose and troubleshoot a broad spectrum of hardware products and software applications.
Exceptional capacity to enter new environments and begin to produce clear-cut results right from the start with well-developed technical and communication skills that are easily transported between different business organizations and variable working environments.
A history of making constructive things happen by having an ownership mentality to opportunities combined with the ability to think creatively and function outside traditional parameters in order to drive crucial projects and achieve results.
Capable of successfully implementing large-scale technical support solutions that...
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