Negotiating Accountability: Identity-Based Nonprofit Organizations
THE EVALUATION OF ORGANIZATIONAL PERFORMANCE:
NORMATIVE PRESCRIPTIONS VS. EMPIRICAL RESULTS
Paper prepared for the COI Conference, Toronto, July 10, 2004
Abstract: This paper reviews the underlying theoretical bases for the evaluation of organizational performance. It then examines representative samples of empirical research into actual evaluation practices in a variety of nonprofits in Canada, the U.S. and Britain. Some of the most popular tools and systems for evaluation currently recommended by consultants and others are then reviewed. Looking at this prescriptive literature, it is shown that, by and large, it takes little account of the findings of empirical research and, as a result, its approaches may often prove ineffective. An alternative …show more content…
“Negotiating Accountability: Managerial Lessons From Identity-Based Nonprofit Organizations.” Nonprofit and Voluntary Sector Quarterly. 2002, 31(1), 5-31.
Panel on Accountability and Governance in the Voluntary Sector (PAGVS). Building on Strength: Improving Governance and Accountability in Canada’s Voluntary Sector. Ottawa: Voluntary Sector Roundtable, 1999.
Paton, Rob. Managing and Measuring Social Enterprises. London: Sage Publications, 2003.
Perrin, Burt. “Effective Use and Misuse of Performance Measurement”. American Journal of Evaluation. 1998, 19(3), 167-179.
Scotch, R. K. “Ceremonies of Program Evaluation.” Conference Proceedings. Association for Research on Nonprofit Organizations and Voluntary Action, 1998.
Sonnichsen, R. C. High Impact Internal Evaluation. Thousand Oaks, CA: Sage, 2000.
Stewart, Walter. The Charity Game: Greed, Waste and Fraud in Canada’s Charities. Toronto: Douglas and McIntyre, 1996.
Tassie, B., Murray, V. et al. “Rationality and Politics: What Really Goes On When Funders Evaluate the Performance of Fundees?” Nonprofit and Voluntary Sector Quarterly, 1996, 25(3), 347-363.
The Balanced Scorecard Institute. The Balanced Scorecard
NORMATIVE PRESCRIPTIONS VS. EMPIRICAL RESULTS
Paper prepared for the COI Conference, Toronto, July 10, 2004
Abstract: This paper reviews the underlying theoretical bases for the evaluation of organizational performance. It then examines representative samples of empirical research into actual evaluation practices in a variety of nonprofits in Canada, the U.S. and Britain. Some of the most popular tools and systems for evaluation currently recommended by consultants and others are then reviewed. Looking at this prescriptive literature, it is shown that, by and large, it takes little account of the findings of empirical research and, as a result, its approaches may often prove ineffective. An alternative …show more content…
“Negotiating Accountability: Managerial Lessons From Identity-Based Nonprofit Organizations.” Nonprofit and Voluntary Sector Quarterly. 2002, 31(1), 5-31.
Panel on Accountability and Governance in the Voluntary Sector (PAGVS). Building on Strength: Improving Governance and Accountability in Canada’s Voluntary Sector. Ottawa: Voluntary Sector Roundtable, 1999.
Paton, Rob. Managing and Measuring Social Enterprises. London: Sage Publications, 2003.
Perrin, Burt. “Effective Use and Misuse of Performance Measurement”. American Journal of Evaluation. 1998, 19(3), 167-179.
Scotch, R. K. “Ceremonies of Program Evaluation.” Conference Proceedings. Association for Research on Nonprofit Organizations and Voluntary Action, 1998.
Sonnichsen, R. C. High Impact Internal Evaluation. Thousand Oaks, CA: Sage, 2000.
Stewart, Walter. The Charity Game: Greed, Waste and Fraud in Canada’s Charities. Toronto: Douglas and McIntyre, 1996.
Tassie, B., Murray, V. et al. “Rationality and Politics: What Really Goes On When Funders Evaluate the Performance of Fundees?” Nonprofit and Voluntary Sector Quarterly, 1996, 25(3), 347-363.
The Balanced Scorecard Institute. The Balanced Scorecard