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Please note that this Assessment document has 13 pages and is made up of 5 Sections.
Ping Europe Golf – Commercial Organisation.
A Sport company specialising in custom fit golf clubs and accessories.
All products are made to order in the Ping factory.
There are 3 head quarters, Phoenix America, Europe and Japan, these 3 head quarters hold the 3 Ping Factories based where golf clubs are made for all over the world.
Customer service and Custom Fitting is a major part of the business.
Section 1 – Understand the factors that affect an organisation and the customer service role
1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations.
Please ensure you provide a description for each organisation, rather than a list.
|Organisation type |Name of organisation |Description of products and services |
|Commercial |Ping Europe |Ping Europe specialises in Custom made golf clubs and golfing |
|organisation | |accessories such as golf bags and headwear. Ping do not sell direct|
| | |to the public or online they only sell