Ncc Bank View
Acknowledgement
I am really grateful to Dear Sir and the authority of University Of Liberal Arts Bangladesh because they give me to choose a topic for prepare my internship report that’s why I got freedom to prepare my report & make it attractive. Road to prepare this report I have known many things that I was fully ignore about this and it increase our knowledge.
I would like to express my special gratitude to my honorable supervisor for her valuable guidance and necessary suggestion throughout this. Shakhawat H. Bhuiyan, Senior Lecturer of School of Business, University Of Liberal Arts Bangladesh for his valuable guidance and necessary suggestion throughout this study that was very much helpful in preparing this report.
And I would like to thanks to the authority of National Credit and Commerce Bank Limited for their cooperation during doing this report.
Executive Summary
With a commitment of providing cordial service to customers, NCC Bank Limited has diversified its service coverage during last few years by opening new branches at different strategically important locations across the country. NCC bank offering various service products in both investment & deposit.
Customer satisfaction is a measurement of how products and services supplied by accompany meet or surpass customer expectation. It is seen as a key performance indicator within a business. So, assessing the level of customer satisfaction actually helps to measure an organization‘s position in business. I‘ve measured the customer satisfaction level of NCC Bank Limited, Elephant Road Branch.
I have done my internship on a new and important branch of National Credit and Commerce Bank Ltd. (NCCBL). My internship report is based on the customer satisfaction of customers : A Case study on National Credit and Commerce Bank Ltd, to gather knowledge for my future career and to identify the problems regarding this matter and to overcome the problems.
On the basis of conducted
I am really grateful to Dear Sir and the authority of University Of Liberal Arts Bangladesh because they give me to choose a topic for prepare my internship report that’s why I got freedom to prepare my report & make it attractive. Road to prepare this report I have known many things that I was fully ignore about this and it increase our knowledge.
I would like to express my special gratitude to my honorable supervisor for her valuable guidance and necessary suggestion throughout this. Shakhawat H. Bhuiyan, Senior Lecturer of School of Business, University Of Liberal Arts Bangladesh for his valuable guidance and necessary suggestion throughout this study that was very much helpful in preparing this report.
And I would like to thanks to the authority of National Credit and Commerce Bank Limited for their cooperation during doing this report.
Executive Summary
With a commitment of providing cordial service to customers, NCC Bank Limited has diversified its service coverage during last few years by opening new branches at different strategically important locations across the country. NCC bank offering various service products in both investment & deposit.
Customer satisfaction is a measurement of how products and services supplied by accompany meet or surpass customer expectation. It is seen as a key performance indicator within a business. So, assessing the level of customer satisfaction actually helps to measure an organization‘s position in business. I‘ve measured the customer satisfaction level of NCC Bank Limited, Elephant Road Branch.
I have done my internship on a new and important branch of National Credit and Commerce Bank Ltd. (NCCBL). My internship report is based on the customer satisfaction of customers : A Case study on National Credit and Commerce Bank Ltd, to gather knowledge for my future career and to identify the problems regarding this matter and to overcome the problems.
On the basis of conducted