GW Computers opens at 8:00 AM until 7:30 PM and is open from Monday to Sunday. The persons that are involved in the company are the Manager, Technician/s and the Cashier. The Manager is responsible for the overall operation of the business. He is responsible for overseeing and supervising the company’s activities and employees. He hires, train and evaluate new employees. He drives the work of employees in order to run the business efficiently and make a large profit. And specializes in marketing, public relations and sales. The Manager checks the Daily Sales Report kept by the Cashier to keep track of the products sold in a particular time. The Technician installs hardware and software systems, maintain and repair equipment’s, troubleshoot various computer or laptop issues and offer technical support on-site, setup PC’s for home users or fix customers faulty equipment’s and prepare the cost estimates for repair or new installations. The technician is responsible in opening the shop and should be present at all times in order to attend to customers entering to get their equipment’s checked or repaired. The Cashier provides the last-desk customer service by taking payments from customers in exchange of goods or services. The cashier accept and processes cash, exchanges and managing the cash drawer. The cashier is also responsible in registering products in the inventory and in making and encoding the customers receiving slip. And before the closing time, the cashier is the one who makes the Daily Sales Report.
The company’s workplace is divided into 2. One is the technicians repair area where all repair equipment’s used are found and product testing, repairing, assembling and troubleshooting takes place. Second is the cashiers work desk, it is where cash related topics occur like exchanging, purchasing and also in making the daily sales report for the profit acquired by the company on the specified date.