My Role Of Personal Mastery (CTCA)

I am a nurse navigator at Cancer Treatment Centers of America® (CTCA). I started and designed the current role of navigation. Although I do not officially manage any of the stakeholders, I have an unofficial role as the team lead for this department. CTCA provides incomparable oncology care by providing integrative and compassionate medical care supporting patients holistically in a premier setting. CTCA strives to be a leader in oncology by practicing The Mother Standard® by a providing patient-centered approach to cancer treatment. In my role as Nurse Navigator, I negotiate patients through their evaluation. In this position I am afforded very liberal autonomy. I have the authority to adjust physician’s schedules, request scheduling
Two factors which are of importance in this discipline are: defining what is important to us (1) and being able to see the current reality as it is (2). “Personal Mastery” is the phrase we use for the disciple of personal growth and learning (Senge, 2006, p. 131). Personal mastery revolves around the idea that leadership starts from within, no matter what your leadership level, roles, or goals are. “Personal mastery is approached as a quest for finding authenticity, meaning, and fulfilment in one’s life, both in the personal and professional realm (Dhiman, 2011, p. 70). The concept of personal mastery requires that we look at what we do well and maximize our opportunity to share those skills in the right circumstances (Fitzgerald, 2003). “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” —Jack Welch (Julian, n.d.). Daft (2015) discusses how there is often a gap between ones vision and reality. Even though at times this can be discouraging, it can be seen as a source of creative energy. Senge (2006) calls this creative tension. Creative tension helps to motivate people to challenge the status quo, come up with new innovative ideas, and embrace change (Meredith, 2010, p.
164). Because of mental models, two people can view the same thing but interpret it differently. In their research, Rouse and Morris (1986) state mental models allow people to predict and explain the behavior of the world around them, to recognize and remember relationships among components of the environment, and to construct expectations for what is likely to occur next (as cited in Mathieu, Goodwin, Heffner, Salas, & Cannon-Bowers, 2000, p. 274). Mental models are ways in which reality id codified into our understanding. Through this experience, this model becomes the basis for perception, analysis, understanding, and behavior (Johnson, 2008, p. 86). Mental models are human’s internal representation of the world, these representations are needed in order to interact with the world (Jonker, Birna van Riemsdijk, & Vermeulen, 2010, pg.