My Alta Learning Experience
In the beginning, working with people you have just met is something
different and something that is hard inside. Hard inside that you can't say
anything or do anything that you are usually saying because of the near fact
that you might offend them or they may think you’re rude. On my experience
I became an observant and a listener to the people I worked with.
I was assigned as a Stockroom clerk in Alta Cebu Village Garden and Resort.
My entry in this resort is very significant since it is my very first time
to have an actual interview. God is good because during the interview I
feel comfortable talking with Ma’am Mafe (Auditor) and Ma’am Mondelyn
(HR). Right after interview, Ma’am Mond called the names that are in, and
I’m so happy because I am one of those.
I was assigned as an assistant of Ma’am Daise (the purchaser). The first day of our OJT is more
about familiarizing, HR tour us around the resort and to our respective
departments. I was amazed to see that Alta is really wide, because the last
time that I visit Alta (2010 acquaintance party) it’s not that big. I did
not expect that my area is an air-conditioned room, because what really
comes to my mind upon knowing that I’ll be assigned in Stockroom was a
dusty place, lots of porcelain plates, goblets and expensive glasses. I was
introduced to Ma’am Daise, the Purchaser and Sir Zoren, the newly assigned
Stockroom personnel. Food items are stored in it while non-food items are stored in Property
(Gene Rose area). My first job in this department is to do inventory together with Laisa and
Jesse (Cordova Public College OJT’s), after a long day of listing various food items,
Ma’am Daise ask us to log the partial checklist in BIN cards. Alta is using
BIN Cards inventory. My second day seems to be awkward because we (with RCC classmates)
were not informed that the very first thing to do before entering the
assigned area in the morning is to swept the ground or any area that needs
to be touch up for at least fifteen minutes. Awkward in the sense that, I
wore complete uniform (Wings, nameplate, id,), having my hair brush-up with
hairnet and wearing a high-heeled shoe, bringing a street sweeper broom.
One of the housekeeping staff approaches me and said “Ma’am dili man mo
angayan diha”, again I just give him a smile as an answer. Cleaning every
morning is part of our daily routine before entering in our assigned area.
Being the assistant of Ma’am Daise, I learned how to update and encode
accounts payables, proper way of receiving food items based on its
category, appropriate way of preparing breakdown for every menu, costing on
foods to be serve in La Regatta Restaurant, process on how to make purchase
order with attachment, faxing, inquiring items into different suppliers,
manner on how to prevent veggies spoilage and other consumable items. It is
not all about work; I also acquire skills on how to deal and interact with
various people with different attitudes, handle and tackle different issues
about the resort and new principles in life.
Two weeks after my training, Ma’am Daise asks me if it is okay with me to
be a Stockroom Clerk. I felt a little bit nervous by the time she utter
those words. The next day Ma’am Mafe also approaches me about the position
and she told me to think about it. Days passed, Stockroom clerk position
was vacant, Sir Zoren prefers to return to his field as housekeeping
because he found Stockroom as a crucial work. I was appointed to take over
the position. Being a stockroom clerk, one needs to be an organized person.
I really tried my best to be organized especially I’m handling food items.
My duties are as follows, Perform clerical duties in a store and stockroom,
Manage and organize stockroom materials as per delivery...
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