Mr. Dumitru Hlusca
Contents
1 - Introduction
3
2 - Needs Analysis
4
3 - Training Objectives
5
4 - Validation
6
5 - Training Methods
7
6 - Learning
8
7 - Skill and Task Analysis
11
8 - Structuring the Training Session
12
9 - Visual Aids
15
10 - Trainer's Notes
17
11 - Trainee's Notes
19
12 - Rehearsal and Timing
21
13 - Encouraging Involvement
23
14 - Questions - Handling and Answering
24
© Professional Development Limited
Suite 11, Plaza 256, Blanchardstown Corporate Park 2, Dublin 15
Email: courses@pdlcourses.ie; Website: www.pdlcourses.ie
2
1 - Introduction
Every training event aims to teach the attendees something. What is taught could range from driving a forklift, using a new computer system, a refresher course on safety, dealing with stress, etc. The objective is that the attendee, regardless of the discipline involved, will function better in the work place after the training has taken place. This immediately gives us the primary requirement for giving a successful training event: it must be practical and relate to the attendee's current job.
At work, this can only be done if account is taken of the fact that employees attend a training event so that they have the opportunity to try things out by practising them; they can then apply what has been learned in the practical situation after the training. Training can also be used to prepare people for future jobs but this is more properly known as development. Knowledge, skills and a good professional attitude are important to an organisation. Well-trained people can perform a wider range of activities and can do so more independently.
This training course is designed to give trainers and potential trainers a broad overview of the training process and to allow them some practice in delivering training. By the end of the course, each person will be able to:
Determine the training needs of individuals and groups
1 - Introduction
3
2 - Needs Analysis
4
3 - Training Objectives
5
4 - Validation
6
5 - Training Methods
7
6 - Learning
8
7 - Skill and Task Analysis
11
8 - Structuring the Training Session
12
9 - Visual Aids
15
10 - Trainer's Notes
17
11 - Trainee's Notes
19
12 - Rehearsal and Timing
21
13 - Encouraging Involvement
23
14 - Questions - Handling and Answering
24
© Professional Development Limited
Suite 11, Plaza 256, Blanchardstown Corporate Park 2, Dublin 15
Email: courses@pdlcourses.ie; Website: www.pdlcourses.ie
2
1 - Introduction
Every training event aims to teach the attendees something. What is taught could range from driving a forklift, using a new computer system, a refresher course on safety, dealing with stress, etc. The objective is that the attendee, regardless of the discipline involved, will function better in the work place after the training has taken place. This immediately gives us the primary requirement for giving a successful training event: it must be practical and relate to the attendee's current job.
At work, this can only be done if account is taken of the fact that employees attend a training event so that they have the opportunity to try things out by practising them; they can then apply what has been learned in the practical situation after the training. Training can also be used to prepare people for future jobs but this is more properly known as development. Knowledge, skills and a good professional attitude are important to an organisation. Well-trained people can perform a wider range of activities and can do so more independently.
This training course is designed to give trainers and potential trainers a broad overview of the training process and to allow them some practice in delivering training. By the end of the course, each person will be able to:
Determine the training needs of individuals and groups