MBADS / MBAHCSN3 / MBAN2 / PGDBAN2 / MBAFLEX
Subject code & name
MB0038 – Management Process and Organisational Behaviour
Q.NO 1- (a) A vision statement is a formal statement of what a business wants to be. According to Collins and Porras, a vision statement should have four parts. What are those four parts?
ANS – According to Collin & Porras, in their noted article ‘Organisational vision and Visionary Organisation’ a vision statement consist of four parts namely:
1. Core values,
2. Core purposes,
3. The BHAG ( Big Hairy Audacious Goal)
4. The vivid description
1. Core Values: - The core values are the things that are very necessary and it cannot be give up at any cost. It can be integrity or quality or ethics of business.
2. Core purpose: - The core purpose is the purpose of the organization, thus it is the basic reason for the formation of organization. This is something that organisation want to achieve within the framework of our core values.
3. Big Hairy Audacious Goal (BHAG): - BHAG depicts a vivid vision of the future of the organisation that qualifies the purpose. Thus BHAG should be big, but specific & also aims for the bigger goal of the existence of the organisation.
4. The vivid description: - description of the vision should be clear and simple and easily understandable. It should be appealing and works as an inspiration to all employees so that they must be focused. Example – The BBC vision statement is “to be the most creative organisation in the world”.
Q.NO 1- (B) Differentiate between ‘process’ and ‘tasks’
ANS- Process: - process is basically a set of logical activities planned in a systemic manner that lead to some final output. Thus it has been said that process is a documented set of activities that are performed to meet a defined objective. Effective processes are documented with process scripts, have a systematic approach to data gathering and feature standards to