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Motivation in the Workplace

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Motivation in the Workplace
2/21/2011
Motivation in the Workplace

Topic 7: Motivation in the Workplace
Introduction
In this essay we aim to critically analyse all aspects of motivation within the workplace.
‘Motivation refers to the forces within or beyond a person that arouse and sustain their commitment to a course of action.’ (Boddy: 2005 page 480)
Motivation is a key factor to the success of a business (ref Maslow’s theory of motivation). If employees don’t feel commitment to the work they are doing for the company, that attitude comes across to the customers. This can have an effect on customer’s opinion of the company and their want to buy their products.
We will target a particular company and relate it to the topic at hand. To back up our research on motivation, different philosopher’s theories such as Maslow and Herzberg on the subject will be discussed. Throughout the essay different factors effecting what motivates and what de-motivates staff will be brought forward. Also our groups research into the topic via methods of both social networking and mobile surveys.
Bishops
Bishops Footwear Coleraine is our target company. It is a company that one of our group members works for at the present time. Centred at the heart of the town Centre, Bishops is known for being the largest independent retailer of shoes within the UK. It blew away competition in 2003 such as Reid’s Belfast, and McKillen’s Ballymena to gain UK retailer of the year.
Mrs E Bishop, founded Bishops of Coleraine in 1840. The business passed to her son, Mr James Bishop, who rebuilt the premises in 1905. He continued to trade successfully until his death in 1940 when the business was taken over by Mr Charles Hamilton and later now his son Tom. When Mr Charles Hamilton took over the business, he decided to retain the name of Bishops and today the shop is still in the Hamilton family.
A highly reputable business that has lasted over 170 years, it employs over 50+, Administrative, maintenance and Sales



References: Online Great Places To Work (2010) [Online], Available: http://www.Greatplacestowork.co.uk [01/02/11] Books Quotes and Journals Arkin, A (2005)”Eyes on the Prize”, People Management, 10 February, p 28. Banfield, P. And Kay, R. (2008) Introduction to Human Resource Management. Oxford University Press Boddy.D (2008) Management an introduction, 4th edition, Essex: Pearson Education Ltd Daniels, AC (2000) “Bring out the best in People”, McGraw Hill Heckman Herzberg, F (2003) ‘One more time: how do you motivate people?, Harvard Business Review, 81:1, pp 87 – 96. Kohn, A (1993) Punished by Rewards, Houghton Mifflin Co. McGoldrick, P. and Pieros, C. (1998) ‘Atmosphererics, Pleasure and Arousal: The influence of response moderators’, Journal of Marketing management, vol.14, p173. McGregor, D. (1976) The human side of Enterprise, Annotated Edition 2006: The McGraw-Hill Companies Inc. Pfeffer, J (1998) “The Human Equation: Building Profits by Putting People First”, Harvard Business School Press Robbins, S Thompson,P (2002) Total Reward, CIPD.

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