Preview

Morrisons

Good Essays
Open Document
Open Document
884 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Morrisons
I. Introduction II. Before the store - Origin of the products (productors and countries) - Brands - Discounts: how do they do ? III. In the store
- Company culture
Morrisons started out, and remained for many years, a family business. But even if Morrisons employs actually about 120,000 person, this sense of being something more than simply a colleague is still actual. However, it is very difficult to speak about their company culture when you haven’t work in their company yet. In fact, it really depends on who you ask.
According to Morrisons, they are very helpful and important for the economy in the UK because as part of its dedication to developing employees, the UK’s fourth largest supermarket has launched its own “Academy” and trained all 40,000 of its 16 to 24 year old employees to achieve a QCF Level 2 Retail Skills Qualification (this is a national certificate as seller). Morrisons is also the largest provider of apprenticeships in the UK, with more than 12,000 apprentices last year. For Morrisons the key values are “approach, great shop keeping, one team, bringing the best out of our people, great selling and service and fresh thinking”.
The personnel management is omnipresent in Morissons’ supermarket; every Morissons store has a dedicated Store Personnel Manager who reports directly to the Store General Manager. Furthermore, Morrisons scooped the title of Employer of the Year in 2010 and 2011. The judges said ‘Morrisons ticked all the criteria’ and cited their commitment to ‘offering customers the best possible service by ensuring our colleagues feel rewarded and motivated’. They were also praised for ‘the innovative ways in which Morrisons engages with staff at all stages of their career, such as the Morrisons Plus retirement club’. Their commitment

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Tesco’s Employees provide great services for their customers and keep them pleased with their services and they will help a business grow in a successful way.…

    • 493 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    P1 Unit 13 Business

    • 941 Words
    • 4 Pages

    Tesco is one of the most established organisations in the retail industry. Tesco has a lot of stores in the UK which ranges from local shops, super markets and Tesco extra shops which they use to provide services to their customers in the UK and other parts of the world. Tesco employ 472,000 people in the UK alone.…

    • 941 Words
    • 4 Pages
    Good Essays
  • Good Essays

    John Lewis Partnership

    • 1686 Words
    • 7 Pages

    Introduction: The first thing that springs to mind when you mention the name John Lewis is an image of a high street retail giant. Indeed the John Lewis Partnership is one of the UK's top ten retail businesses with 27 John Lewis department stores and more than 166 Waitrose stores, the upmarket supermarket chain owned by the partnership, in Great Britain. The first store opened in Oxford Street London in 1864 with the first branch of the Waitrose chain opening in 1904. But for many, what may be an unknown detail about the John Lewis Partnership is that it is also the largest example of worker co-ownership in Great Britain. All 63,000 permanent staff are partners in the business, they share in the profits and shape the companies development.…

    • 1686 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    Tesco’s is a business that was set up in 1919 by a man called Jack Cohen. Tesco’s now employ 520,035 people across 13 different countries which makes them one of the highest rates of employment. They recently launched their website in 1994 to extend their marketing and hopefully to increase sales. There values are to “work as a team, trust and respect each other and to support and say thank you”. The CEO at Tesco’s at the moment is Phillip Clarke and he is in charge of 6351 international stores. Tesco’s promise that “you will find what you want, the isles will be clear, prices will be good, don’t have to queue and the staff are great”. Their seven strategies are “to grow the UK core, to be an outstanding international retailer in store and online, to be as strong as everything we sell as we are in food, to put our responsibilities to the communities we serve at the heart of what we do, to be a creator of highly valued brands and to build our team so that we create more value. Tesco’s is a public limited company because you can buy shares from Tesco’s at the stock market. Tesco’s operate in the tertiary sector which means that they sell products to the public. Tesco’s is in the private sector because they aim to make a profit.…

    • 379 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    HR At Coles

    • 256 Words
    • 2 Pages

    Coles Supermarkets is a chain of Australian supermarkets. Founded in 1914 in Melbourne and now owned by parent company Wesfarmers, Coles currently employs over 100 000 staff and serves almost 11 million customers every single week (Coles, 2013). I have worked at my local Coles store now for over 2 years working on customer service and this is why I have chosen to research them for this report. I will be analysing the recruitment and selection policies and procedures put forth and implemented by Coles, and comparing them with Human Resource theories and concepts.…

    • 256 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Coles recognises the importance of building Australian businesses that can meet the challenge of global competition. As a retailer employing 100,000 team members, Coles has set itself the ambition of providing a customer experience in our stores that is world-class in quality, service and value. In recent years Coles has improved its operating performance and competitiveness, leading to lower food and grocery prices for Australian consumers. But Coles acknowledges it has to make further improvements to achieve world’s best practice. They are continuously improving the way they operate and are working smarter to ensure their stores are easy to operate and run smoothly so their team members are available to serve the customers. There are always…

    • 183 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    | Employees want to have a share in the business because they want earn high wages and so that they can keep their jobs. They want to work for a company that makes them proud. Employees in Marks and Spencer’s may be interested in that business because they want the business to succeed. Here are some people that have a major role in the company: Robert Swanell (Chairman), Marc Bolland (Chief Executive), Alan Stewart (Chief Finance Officer), Kate Bostock (Executive Director, General Merchandise) and many more.…

    • 3267 Words
    • 14 Pages
    Better Essays
  • Satisfactory Essays

    IntroductionIn this section of my course work I would like to clarify and analyze the Brent cross park Tesco, and I will be looking at the roles and responsibilities of the supervisor , manager and workers just before the business, they will be a discussion training and development opportunities as mean to maintain motivation staff.…

    • 405 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Morrisons Pest Analysis

    • 2268 Words
    • 10 Pages

    Morrisons was the last one out of Big Four to enter to online commerce. This is one of the reasons for the grocer’s trailing behind Asda, Tesco and Sainsbury’s. Before acquisition of Safeway, Morrisons was concentrated in Northern part of UK, and the deal helped it to establish presence in Southern part of UK, though it could not overwhelm its competitors.…

    • 2268 Words
    • 10 Pages
    Good Essays
  • Best Essays

    Marketing Plan for Morrisons

    • 4204 Words
    • 17 Pages

    Morrisons is the fourth largest grocery retailer with a market share of 11.2%. In 2004 Morrisons took over Safeway in order to enter the convenience store market and increase market share, although this is proving to be a success, it left the company with a £313 million pre tax loss in January 20006.…

    • 4204 Words
    • 17 Pages
    Best Essays
  • Powerful Essays

    trader joe

    • 532 Words
    • 2 Pages

    In leading, management encourages employees to taste and learn about each product so they can better help the customer by sharing their opinions and experiences with the customer regarding the different products. In turn helps the customer make a better selection. This type of practice helps bring success to the market and provides a good introduction to new products. The job description not only ask for retail experience, but also must be (“ambitious, adventurous, enjoy smiling and have a strong sense of values.”) Trader Joe’s provides promote within policy and trains the employees who want to be future managers at Trader Joe’s University. The employees are given a good benefit package which includes: health benefits, vacation, retirement and a 10% discount. They earn more than the employees at other chain grocers in…

    • 532 Words
    • 2 Pages
    Powerful Essays
  • Good Essays

    assignment one

    • 1779 Words
    • 6 Pages

    Staff members at Tesco have unique talents. Tesco put a staff member who is good with customers onto the shop floor to deliver good customer service. Having a staff member who is good with customers on the shop floor or on tills is effective for Tesco as it will encourage customers to come back, as they have received good customer service and will leave Tesco happy. They will continue to shop in Tesco and this will increase sales and profit.…

    • 1779 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    p2 unit 2

    • 569 Words
    • 2 Pages

    By applying for the role of Local Team Leader at Morrison’s, I had to look at the main skills they would look for when hiring. Therefore the main personal skills they were looking for were good interpersonal and customer facing skills; to able to empathise and maintain professionalism; also the ability to display patience and politeness within a sometimes pressurised environment. Having these skills, it’s important as Morrison’s is a known retail that people often go to. Because of this, if…

    • 569 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Morrisons Plc annual report and financial statement (2011) stated that Morrisons is one of the fourth largest food retailers by sales with an annual turnover in excess of £16 billion and account for 12.8% in the grocery industry (See appendix 1). However, the UK supermarket industry is intense competition so it required more new and effective tools to compete with rivals (Urbonavičius and Ivanauskas, 2005). Hence, for retaining and developing, Morrisons is not only needed to have excellent strategic operation management but also diversified itself in to the new market. This essay will analyze Morrisons’s operations management, its value chain and other aspects relate to quality which leads Morrisons difference from other supermarket.…

    • 2400 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Workplace Ethnography

    • 1790 Words
    • 6 Pages

    Woolworth Limited is a major leading Australian retail company, comprised of multiple divisions to provide consumers with quality, range, value and everyday low prices on a wide variety of products (Woolworthslimited.com.au, 2014). Woolworths was founded in 1924 with its first store opening its doors in Sydney, but now consists of 3,000 stores spread across Australia spanning business areas from food and liquor to petrol or home improvement. As well as employing staff in stores the company also has numerous support offices and distribution centres around the country which is the foundation of the retail service it provides to the general public (Woolworthslimited.com.au, 2014). In 2009 I applied for a part time position with my local Woolworths supermarket as a store person; though over time with the company I’ve have been moved through departments from my initial position as store person to service cashier, followed by a move into BWS one of the corporations other branches, before finding myself in the Melbourne Liquor Distribution Centre…

    • 1790 Words
    • 6 Pages
    Powerful Essays

Related Topics