RGNUL FRESHERS INTRA MOOT COURT COMPETITION 2013
STATE CONSUMER DISPUTES REDRESSAL COMMISSION
AT NEW ZELHI, STATE OF SFORZA
CASE CONCERNING CONSUMER DISPUTE BETWEEN MR. LORENZO AND XONDA AUTOMOBILES MR. LORENZO
ON THE SUBMISSION TO THE STATE CONSUMER DISPUTE REDRESSAL COMMISSION -MEMORIAL OF THE PETITIONER-
STATEMENT OF FACTS
.Mr. Lorenzo is an investment banker working for the Medici Bank in New Zelhi, capital of the State of Sfoza. Xonda Automobiles a private limited company ,is a sedan car manufacturing company incorporated in the state of Sforza and is a world leader in sedan cars they started manufacturing and dealing with Sports Utility Vehicle (SUV) from the year 2010 Riario Dealers is an authorized member for the sale and service of the vehicles manufactured by Xonda Automobiles located at Florence Square New Zelhi State of Sforza On 3rd March 2012 Mr. Lorenzo purchased a SUV MX1 manufactured by Xonda automobiles from Riario Dealers. On September 12, 2012 the purchased by Mr. Lorenzo was going to have its first complementary service . Mr. Lorenzo complained on certain that he faced problems related to gear changing and had difficulty in shifting gear levels especially in the down shifting of the gears. Riario Dealers stated that such problems in gear transmission are due to manufacturing defects which is beyond their servicing facilities and for rectification of such defects the car was required to be sent to the Xonda Automobiles service center Mr. Lorenzo agreed upon this and the car was returned to Mr. Lorenzo after fifteen days (15) . After the first complementary service Mr. Lorenzo’s car was due for its second free service at the end of first year of purchase on March 5, 2013 . Mr. Lorenzo pointed out that he is facing wheel alignment problem after first complemantary service he further stated that on two isolated occasions the gear shifting was very stiff...
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