Module 1 SLP
Operations Management for Managers
Dr. Kevin Dickenson
January 15, 2013
4 Corners Cookie Company The 4 Corners Cookie Company was established in 2013 from a vision of Robert Brown to create a local and unique cookie and bakery company that produces quality cookies, cupcakes and cakes. The 4 Corners Cookie Company breaks the mold of creating commonly known round cookies and produces all of its 16 varieties of cookies in the shape of a square, hence the 4 Corners Cookie Company. In addition to our unique cookies, 4 Corners Cookie Company also produces 16 varieties of cupcakes and an assortment of special occasion single tier cakes. Currently, The 4 Corners Cookie Company in addition to its retail store location also provides its cookies and cupcakes under contract to 8 local retail grocery stores and 24 convenience stores and to 17 public schools as well as Cameron University’s Student Union Cafeteria. The 4 Corners Cookie Company daily production capacities are: 8,000 cookies per day and 2,000 cupcakes per day. All special occasion cake varieties are special order with one day notice to allow for customer decoration requests. All grocery store cookies and cupcakes varieties are packaged in quantities of 12. Convenience store and Cameron University are packaged in individual 4 quantity “quick” packs.
Cookie and Cupcake Menu Board Banana Walnut Chocolate Chunk | Made with fresh bananas, oats, walnuts, and chocolate chunks. You'll go ape over this cookie. | | | Chocolate Chunk | A classic favorite loaded with real semi-sweet chocolate chips. | | | Chocolate Rainbow | A favorite with kids of all ages. A brownie cookie topped with M&M® candies. | | | Gingerbread | A "soft-baked" version of the popular gingersnap. Rich in molasses taste, sprinkled with sugar on top. | | | Glacier Mint | Rich fudge brownie taste with a hint of pure peppermint.
References: Problem: Labor, productivity concerns strain operations. Baking Management. September 1, 2006. Retrieved from: http://baking-management.com/equipment/bm_imp_16054/ Mitchell, P. (2009) How Managers Can Identify 7 Common Symptoms of Productivity Problems. Ezine Articles. Retrieved from: http://ezinearticles.com/?How-Managers- Can-Identify-7-Common-Symptoms-of-Productivity-Problems&id=2931464