Unit 1 Assignment
Due: September 17, 2011
Management skills have been categorized as technical, interpersonal and conceptual. Give a short definition of each.
Technical skill is knowledge of and proficiency in activities involving methods, processes, and procedures. Thus, it involves working with tools and specific techniques.1
Human skill, also known as interpersonal skills, is the ability to work with people; it is cooperative effort; it is teamwork; it is the creation of an environment in which people feel secure and free to express their opinions.2
Conceptual skill is the ability to serve the “big picture”. It is also about recognizing significant elements in a situation, and to understand the relationships among the elements.3
Planning, organizing, leading and controlling are referred to in your Unit Guide as the classic management functions. Define each function and provide 2 examples of each function within your organization.
Planning is the management function that involves the process of defining goals, establishing a strategy to obtain those goals as well as developing the plans to integrate and coordinate activities.4 * Presently, our organization is preparing for Hospital Accreditation 2012. It is the responsibility of the Director of Quality improvement to plan out the best way to for the corporation to audit the check list provided. * The team leader assigned to Laboratory portion of the Hospital Accreditation, requested the best person she thought would make a worthy co-lead and together brainstormed how best to populate the team to best encompass all departments and corporate sites.
Organization is the management function that involves the process of determining what, who, how and where the tasks are assigned. What are the tasks to be completed and by whom. How will the tasks be grouped, who is to report to whom, and where will the decisions be made.5 * The
Bibliography: Canadian Healthcare Association. Modern Management: Unit 1, Management as a Profession. Ottawa: CHA, 2011 Stephen P. Robbins, Mary Coulter, Nancy Langton, Management 9th Canadian Edition (Pearson Canada, Inc), 2009