MO Exam Study Word File
1. What exactly do you understand by motivation ? If you were a manager who has been asked how to improve the motivation of employees in your company, what would you do ?
2. Consider the case of Southwest Airlines. Discuss the roles of leadership and culture in explaining the extraordinary success of the company .
3. What do you think are the most important characteristics necessary for effective leadership in today’s business environment ? Who do you regard as an outstanding leader and why ?
4. What is power ? Identify and evaluate the principal sources of power in work organizations.
5. Consider the Erik Peterson case. Is Peterson an effective leader ? Is he an effective manager ? Please explain.
6. Explain the nature of personality. What have you learned from your study of personality?
7. What do you understand by organizational culture? Why is an understanding of organizational culture important?
8. What do you understand by (1) group think and (2) group cohesiveness?
Case study : Personality assessment : Jung’s Typology
Intoverted
Sening
Thinking
Judging
Extroverted
intuitive feeling perceiving
Case study : Do you see what I see ???
Case study : How ’s my EI
Case study : Tanglin Polymers - new CEO and new policy proceed in company
Effectiveness starts with PEOPLE
Patrick New CEO fire Chan Kee Tong, as his position is wrong
-do communication
-learn the company culture
-listen to clara’s advice
- call meeting with plant manager
Chan Kee Tong (Purchasing Manager) open meeting with plant manager to amend the new procedure
Plant 17 Manager request the meeting with new purchasing manager
Clara Ng
Current situation : top management is delegation and decentralization. Manager of each operation as separate business units in mot matters
New policy implement
Failed reason : No evidence, supporting for new policy launch, no preparation Peak purchasing seasons - not the better time to launch zero > purchase > max$20000 - ?? not much
2. Consider the case of Southwest Airlines. Discuss the roles of leadership and culture in explaining the extraordinary success of the company .
3. What do you think are the most important characteristics necessary for effective leadership in today’s business environment ? Who do you regard as an outstanding leader and why ?
4. What is power ? Identify and evaluate the principal sources of power in work organizations.
5. Consider the Erik Peterson case. Is Peterson an effective leader ? Is he an effective manager ? Please explain.
6. Explain the nature of personality. What have you learned from your study of personality?
7. What do you understand by organizational culture? Why is an understanding of organizational culture important?
8. What do you understand by (1) group think and (2) group cohesiveness?
Case study : Personality assessment : Jung’s Typology
Intoverted
Sening
Thinking
Judging
Extroverted
intuitive feeling perceiving
Case study : Do you see what I see ???
Case study : How ’s my EI
Case study : Tanglin Polymers - new CEO and new policy proceed in company
Effectiveness starts with PEOPLE
Patrick New CEO fire Chan Kee Tong, as his position is wrong
-do communication
-learn the company culture
-listen to clara’s advice
- call meeting with plant manager
Chan Kee Tong (Purchasing Manager) open meeting with plant manager to amend the new procedure
Plant 17 Manager request the meeting with new purchasing manager
Clara Ng
Current situation : top management is delegation and decentralization. Manager of each operation as separate business units in mot matters
New policy implement
Failed reason : No evidence, supporting for new policy launch, no preparation Peak purchasing seasons - not the better time to launch zero > purchase > max$20000 - ?? not much