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MNO 3370 Exam 1

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MNO 3370 Exam 1
MNO Midterm 1 Key Terms
Theory: Framework, Structure, Concepts. It is an account of how things work, coherent in its terms, and applicable to phenomena that it seeks to interpret, understand, and explain.
Practice: Action, Execution, what manager do
Identity: the way a person constructs, interprets, and understands who they are in relation to others in their life world.
Management: process of communicating, coordinating, and accomplishing actions in the pursuit of organizational objectives; process of managing relationships with stakeholders, technologies, and other artifacts both within and between organizations
Managing: handling, directing, controlling, exercising skill in executive ability; acts done by a person in charge of controlling and directing the affairs of a business, institution, or agency.
Manager: discharges the functions of managing (planning, controlling, coordinating, and directing); is rational
Rational: systematically applies techniques that seek to achieve goals
Characteristics of rational organizations:
1. Purpose, objectives, and goals
2. Sites of action, practice, and experience
3. Structural design, formal roles, and responsibilities
4. Change is normal
5. Rules are both explicit and implicit
Organizational Rules: Formal; Professional; Legal; Standards; Informal social rules
Organizational Identity: refers to clear boundaries, a large degree of autonomy, and distinctive characteristics that differentiate organizations
Organizational Hierarchy: layers of communication, coordination, and control; is top-down and centralized power
Organizational Behavior: concerned with individual, group, and organizational-level processes and practices that inhibit or enable organizational performance; involves understanding, researching, and addressing phenomena from a multidisciplinary perspective
Perception: the process of receiving, attending to, processing, storing, and using stimuli to understand and make sense
Schemas: sets of

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