MIS581 Course Project Milestone 1 and 2

Topics: Project management, Time, Work Records Pages: 7 (782 words) Published: October 20, 2014


MIS581 Course Project
Milestone 1&2

COASTLINE SYSTEM CONSULTING

Phone:555-555-1111 Fax:555-555-1112

DATE OF REQUEST
SERVICE REQUESTED FOR DEPARTMENT(S)
03/11/2014
Information Technology

SUBMITTED BY (key user contact)
EXECUTIVE SPONSOR (funding authority)
NameAnna Kelly
NamePeter Charles
TitleWeb Programmer

Title President
OfficeMain HQ
OfficeMain HQ
Phone555-555-1111 ext 1
Phone555-555-1111 ext 1

TYPE OF SERVICE REQUESTED:
Information Strategy PlanningExisting Application Enhancement
Business Process Analysis and RedesignExisting Application Maintenance (problem fix)
XNew Application DevelopmentNot Sure
Other (please specify _______________________________________________________________________ BRIEF STATEMENT OF PROBLEM, OPPORTUNITY, OR DIRECTIVE (attach additional documentation as necessary) Client has no database for past work orders and work performed by consultants. Inventorying client’s equipment and configurations is also required. Field consultants need a way to access client information in the field. Clients need to have the ability to send service request through the website.

BRIEF STATEMENT OF EXPECTED SOLUTION
New database must be designed to store work records. Integrate and redesign current client data to the new database. After the new system is implemented, clients will be able to submit service requests, consultants can have access to all client information and remotely access client information.

ACTION (ISS Office Use Only)
Feasibility assessment approvedAssigned to _Sagulabhat Boonyam_ Feasibility assessment waivedApproved Budget $ _____________
Start Date __ _____ Deadline _ ___
Request delayedBacklogged until date: ______________
Request rejectedReason: ________________________________________________ Authorized Signatures:
______________________________________________________________________________________
Project Executive Sponsor PROBLEM STATEMENT MATRIX

PROJECT:Coastline Systems Consulting
PROJECT MANAGER:Benjamin Perez
CREATED BY: Sagulabhat Boonyam
LAST UPDATED BY:Sagulabhat Boonyam
DATE CREATED:03/11/2014
DATE LAST UPDATED:03/15/2014

Brief Statements of Problem, Opportunity, or Directive
Urgency
Visibility
Annual Benefits
Priority or Rank
Proposed Solution
1. No Database for past work orders and work performed by consultants

6 Months

High
(Consultants & Office Staff)
Potential Savings 3-5hrs/week @ $75/hr
$11k-$20k Annually
.

1

New Database Project
1. Integrate and redesign current database to inventory and store configurations of client equipment

6 Months
Medium
$10k Annually
2
Update database and integrate with new database
2. Clients submitting online service request from website is not available

6 Months
Medium
5hrs/wk @ 75/hr
$20k Annually
3
Redesign website to allow client to enter service requests
3. Consultants cannot securely access work information from the field

6 Months
Low
5hrs/wk @ 75/hr
$20k Annually
4
In house network accessible via VPN

CONTEXT DIAGRAM

PROBLEMS, OPPORTUNITIES, OBJECTIVES AND CONSTRAINTS MATRIX
Project:Client Technology Tracking System
Project Manager:Peter Charles
Created by:Anna Kelly
Last Updated by:Anna Kelly
Date Created:3/10/2014
Date Last Updated:3/14/2014

CAUSE AND EFFECT ANALYSIS
SYSTEM IMPROVEMENT OBJECTIVES
Problem or Opportunity
Causes and Effects
System Objective
System Constraint
1. No Database for past work orders and work performed by consultants

2. Inaccurate Inventory and store client’s configurations and equipment.

3. Clients will be able to send service requests online

4....
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