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Outline
1.
Interactive session and discussion
INFO 1500
Intro to IT Fundamentals
2.
Assignment 1 presentations
3.
Assignment 1 discussion
4.
Assignment 2
Tutorial 2
01 / 10 /2012
5.
Review Questions
Tutor’s Name: Rachel Yen Chong
1
Interactive Session: Organizations
Domino's Sizzles with Pizza Tracker
Read the Interactive Session and then discuss the following questions:
1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
2. How do these systems help Domino's improve its business performance? 3. How did the online pizza ordering system improve the process of ordering a Domino's pizza?
4. How effective are these systems in giving Domino's a competitive edge?
Explain your answer.
2
1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
Transaction processing system: the point of sale system captures purchase and payment data at a physical location where goods or services are bought and sold using computers, automated cash registers, scanners or other digital devices. Inputs: customer orders that describe the type of pizza crust, pizza ingredients and toppings, side orders, and delivery location data
Processes: data updates the system's database
Outputs: the number of pizza and side orders sold, cost numbers for ingredients, delivery information, customer information
Management information system:
Inputs: data from the TPS
Processes: transaction data from the TPS are summarized and presented in reports
Outputs: amount of ingredients used, time to make the pizza, the time it takes to deliver it, delivery distances, profit and loss numbers for each menu item, customer demographic data, reports describing sales trends and employee performance
1.
Interactive session and discussion
INFO 1500
Intro to IT Fundamentals
2.
Assignment 1 presentations
3.
Assignment 1 discussion
4.
Assignment 2
Tutorial 2
01 / 10 /2012
5.
Review Questions
Tutor’s Name: Rachel Yen Chong
1
Interactive Session: Organizations
Domino's Sizzles with Pizza Tracker
Read the Interactive Session and then discuss the following questions:
1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
2. How do these systems help Domino's improve its business performance? 3. How did the online pizza ordering system improve the process of ordering a Domino's pizza?
4. How effective are these systems in giving Domino's a competitive edge?
Explain your answer.
2
1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
Transaction processing system: the point of sale system captures purchase and payment data at a physical location where goods or services are bought and sold using computers, automated cash registers, scanners or other digital devices. Inputs: customer orders that describe the type of pizza crust, pizza ingredients and toppings, side orders, and delivery location data
Processes: data updates the system's database
Outputs: the number of pizza and side orders sold, cost numbers for ingredients, delivery information, customer information
Management information system:
Inputs: data from the TPS
Processes: transaction data from the TPS are summarized and presented in reports
Outputs: amount of ingredients used, time to make the pizza, the time it takes to deliver it, delivery distances, profit and loss numbers for each menu item, customer demographic data, reports describing sales trends and employee performance