Mis Research Paper
Managing Information System – Research Paper
The effect of decision support system expertise on system use behavior and performance
Lecturer:
Bruce Cheek
Students: Majid Goudarzi 3067817
Due Date: 28/09/08
1. Introduction
2. DSS and Management
3. Overview 3.1 .Theoretical framework 3.2 Hypotheses 3.3 Participants 3.4 Methodology
4. Result
5. Importance of the study
6. Limitations of the study
7. Implication of the study
8. Suggestions for further research
9. Conclusion
10. References
1. Introduction
This paper gives a summary of the work of Lee, Wagner and Shin (2008) on the effect of DSS expertise on the users’ performance. After highlighting the relationship between DSS and management, the writer not only considers the methodology of the research but also gives a clear picture of the results of the study. Then he focuses on the limitations of this study and later on puts an emphasis on implications of the findings of their paper.
2. DSS and Management
Decision support system is special software programmed on the computer to help users in making business decisions. DSS assists users by analyzing business data. It can also be defined as a computer application that can enhance a person’s ability. French and Turoff (2007) defined DSS as a multi-faceted system which includes a variety of functions. They believed that DSS not only can analyze and summarize the data but also can simulate the future after several courses of action. According to Drudzel and Flynn (2005), DSS is a useful source of help for cognitive deficiencies of the users since it offers different alternatives to make decision making easier. It is strongly supported by Lam (1997) that the quality of the decision made by decision making group can be increased if DSS is practiced. He also put that a quality decision can lead to quality management. Researchers highly agree that employing DSS results in
The effect of decision support system expertise on system use behavior and performance
Lecturer:
Bruce Cheek
Students: Majid Goudarzi 3067817
Due Date: 28/09/08
1. Introduction
2. DSS and Management
3. Overview 3.1 .Theoretical framework 3.2 Hypotheses 3.3 Participants 3.4 Methodology
4. Result
5. Importance of the study
6. Limitations of the study
7. Implication of the study
8. Suggestions for further research
9. Conclusion
10. References
1. Introduction
This paper gives a summary of the work of Lee, Wagner and Shin (2008) on the effect of DSS expertise on the users’ performance. After highlighting the relationship between DSS and management, the writer not only considers the methodology of the research but also gives a clear picture of the results of the study. Then he focuses on the limitations of this study and later on puts an emphasis on implications of the findings of their paper.
2. DSS and Management
Decision support system is special software programmed on the computer to help users in making business decisions. DSS assists users by analyzing business data. It can also be defined as a computer application that can enhance a person’s ability. French and Turoff (2007) defined DSS as a multi-faceted system which includes a variety of functions. They believed that DSS not only can analyze and summarize the data but also can simulate the future after several courses of action. According to Drudzel and Flynn (2005), DSS is a useful source of help for cognitive deficiencies of the users since it offers different alternatives to make decision making easier. It is strongly supported by Lam (1997) that the quality of the decision made by decision making group can be increased if DSS is practiced. He also put that a quality decision can lead to quality management. Researchers highly agree that employing DSS results in